Home Instead
Home Instead
★★★★★★ 4.8 (42 reviews)
Home Care Provider
One Nelson Ter, 1st Floor, Melrose, MA
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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Home Instead

Home Care Provider
One Nelson Ter, 1st Floor,
Melrose, MA
Hours of Operation
About

Home Instead

Home Instead is a homecare agency serving Melrose, Massachusetts and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.

Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.

In Massachusetts, homecare agencies are typically regulated by the Massachusetts Executive Office of Health and Human Services and generally must maintain a Home Care Agency Certification. Massachusetts requires certification for home care agencies.

Payment Options: In Massachusetts, Medicaid may help pay for homecare services through programs like Frail Elder Waiver, Personal Care Attendant Program. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact Massachusetts Executive Office of Health and Human Services or visit https://www.mass.gov/topics/masshealth to learn about eligibility and how to apply.

When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit Massachusetts Executive Office of Health and Human Services for more information about homecare services in Massachusetts.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Service Area Coverage

Providing exceptional home care services in 13 ZIP code areas

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Accepted Insurances

This agency accepts the following insurance providers

Long term care insurance

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We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Home Instead.

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Home Instead
Melrose, MA
Home Instead
Melrose, MA
Full Time
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Reviews

4.8 ★★★★★★ (42 reviews)
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Ben Aggs a week ago
★★★★★

I can’t say enough about the excellent care my father received from Home Instead! The office staff: Lora, Melissa, Judy, Joanne, Marjorie, Vera, and Wendy were always available to promptly address any questions I needed answered, and to find solutions for all of my father’s many problems. The Care Pro staff assigned to my father: Margalita, Samantha, Wydens, Margie, Michelle, and Lucy were all so caring and attentive to my father’s needs. Home Instead is made up of devoted, knowledgeable people, and they allowed me to have peace of mind, knowing that my dad was safe and being cared for in a professional and friendly manner.

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Janine Giglio 6 months ago
★★★★★

Home Instead was wonderful. Lora Lavigne, who coordinated my sister’s health care providers after she came home from rehab was amazing to work with. She answered questions any time, day or night, and easily saw to every request we had. The caregivers who assisted my sister became like family to her. Every need was seen to and there was not one complaint. Would truly recommend. Five stars,

D S's profile photo
D S 2 months ago
★★★★★

For several years, the professionals at Home Instead in Melrose provided my mother with wonderful care. From Joanne, Vera and Judy in the office, providing insight and guidance, to Assia M, Nabila E, Pam M Nancy C, Peggy S and the others who would come and assist Mom every week, I am truly grateful. Thank you all!

Maria Maglio's profile photo
Maria Maglio 10 months ago
★★★★★

It is fresh and still very hard dealing with the loss of my Mom. Things happened fast and I kept having to pivot and make the necessary changes for her care the last couple weeks of her life. Home Instead team from Wendy to Laura organizing the care and the caregivers Bella, Ratna, Judith, and Helen all so very compassionate and caring. I have no words other than thanks. Do not look anywhere else I tried many agencies over the years this was the best by far.

Dawn DeCosta's profile photo
Dawn DeCosta 10 months ago
★★★★★

Debra is a wonderful Carepro. She has been fantastic with my father. She is attentive, caring and engages with him at every opportunity. She goes out of her way to help him and I with all those little tasks that add up (his plants would be dead if it were not for her) She represents the best of the best. Thank you Deb for all your help

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