Senior Helpers
Senior Helpers
★★★★★★ 4.6 (32 reviews)
Personal Care Agency
3185 Lakeside Dr , Reno, NV
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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♥ Claimed

Senior Helpers

Personal Care Agency
3185 Lakeside Dr ,
Reno, NV
Hours of Operation
About

Senior Helpers

Senior Helpers of Reno has been assisting seniors in Reno, Sparks and outlying areas since 2009. We provide our clients with compassionate assistance and care so they can remain living in the home they love with support they need. Senior Helpers of Reno prides ourselves in delivering only excellent, compassionate care to all our clients. We strive to provide exemplary customer service to all our clients and their families. We make clear to each and every client that we are a guest in his or her home. We are not there to take away any of their independence, they’re the boss! We are there to do things the way they would like them done. To ensure that each home care client and their family receives the time and attention that they deserve, Senior Helpers of Reno’s owner Fran Graves meets with each family to explain our services, answer any questions, learn about their care needs and gets to know each home care client on a more intimate level. Getting to know each client is the key to matching them with a caregiver they will enjoy and feel comfortable inviting into their home. With every client this important procedure is followed. Whether a client needs help with just housekeeping or needs around the clock bedbound care, she takes special care to get to know each individual client. After meeting with a new client, Fran develops an individual care plan focused on each home care client’s particular needs and requests and then shares it with her internal team. At that time, after careful consideration of a client’s needs and personality, they are matched with a member of our caregiving team. Careful review of the care plan is done with the caregiver before the first day of a new assignment. Each caregiver is introduced to our new client at their first visit. The ongoing support we offer our home care clients and their families ensures that our client’s needs are always addressed promptly and that care plans and schedules are adjusted immediately to address any changes in our client’s health and abilities. Families can rest assured that Senior Helpers of Reno is ready to be part of your care team providing your loved one the quality care you want for them and the support the family needs knowing that your loved one is being cared for by a well-trained compassionate professional caregiver.
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Specialties

Specialized care programs tailored to unique health needs

Service Area Coverage

Providing exceptional home care services in 40 ZIP code areas

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ZIP CODES SERVED

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Accepted Insurances

This agency accepts the following insurance providers

All Long Term Care Insurance

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We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Senior Helpers.

Current Job Openings

Senior Helpers
RENO, NV
Part Time
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Reviews

4.6 ★★★★★★ (32 reviews)
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Mary Hoover's profile photo
Mary Hoover 2 months ago
★★★★★

We have used other 24/7 home care services for family members and find Senior Helpers to be exceptional. Compared to another local service, I was amazed at the speed in which they arranged for 24/7 care of my mother after a stroke. Our family was very happy with all the care givers they provided. The care givers were reliable, compassionate and attentive to my mother's needs. Keifer promptly arranged care for my mother with very little notice. After my mother's passing, we received a notice that they planted a tree in her memory. I/our family highly recommends Senior Helpers.

Andrea J's profile photo
Andrea J 2 months ago
★★★★★

Senior Helpers assisted my father for almost 2 years and I cannot say enough good things about the company. Each caregiver that came to help was patient and helpful even thorugh difficult times with my father's dementia. The office staff, Cristina and Mayra, were great with communication and were on top of things when changes happened. I highly recommend the company for caregiving needs.

Kristopher Kent's profile photo
Kristopher Kent 3 weeks ago
★★★★★

We currently manage the commercial property where this business operates. Since taking over the building this summer, we have repeatedly had to follow up on past-due rent. Payments have consistently arrived only after multiple reminders and well past the agreed due dates, which has created ongoing administrative strain and made it difficult to maintain predictable operations for the property. We always prefer cooperative relationships and clear communication with our tenants, and we have tried to work with them each month to avoid disruption. Unfortunately, the pattern of delayed payments has remained unchanged. When rent is late on a recurring basis, formal notices become a required part of the management process so that the property stays compliant and all parties remain aligned with the lease terms. This pattern continues 6 months into our relationship. We hope they are able to improve their internal financial and administrative processes moving forward, since timely payment is essential to maintaining a smooth landlord-tenant relationship. We remain open to constructive communication and a more consistent rhythm in the future.

Coleen Thompson's profile photo
Coleen Thompson a month ago
★★★★★

Senior Helpers came to my rescue! I had a planned surgery and just a few days before I needed new transportation and care plan for pickup and post operation care. Senior Helpers responded quickly, assessed my needs, and was able to accommodate. The caregiver was very helpful, friendly, and understanding. I was well cared for, HIGHLY recommend this agency!

Alice Chi's profile photo
Alice Chi a week ago
★★★★★

Great staffs! Amazing services! I am SO impressed with the quality of the services for my 96 year old father! As a physician, I love having this special care for my father. The owner is also wonderful and caring!

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