Home Care Now

My mother absolutely LOVES her aide from Home Care Now. Erica is so sweet, attentive, detail-oriented, and friendly. She makes my mom smile every time she sees her! I really appreciate how this company screens potential employees during the hiring process and goes the extra mile to find a really good match for their clients. It takes a special person to go into a seniors home and make them feel safe, comfortable, understood, cared for, and respected. Home Care Now employs those special people. It's a blessing to work with them.

As a Care Manager I have used HCN for a client of mine. They distribute the care plan we have devised together to their aides and also call them as needed to explain his individual needs and likes. John is responsive in coordinating the aides and addressing any issues that may come up. John T, RN came and met my client the first day he had services. Great company to work with!

At Putnam Health Advocates, we are stringent and "picky" about who we use to provide services for our Care Management clients. Home Care Now is our go to company for several reasons. First, their CEO, Denise Seaman, has the same values and priorities I do when it comes to client services and caregiver opportunity and, secondly, their staff is spot on in skills and experience. We have worked with their nursing and home health aide staff and all of them were very good, flexible and experienced. Finally, their in-office staffing coordinator, John Michael Tomzack and Director of Nursing John Tyrkala, are intimately involved in every case so I know start to finish, there are no gaps. I trust them.

Home Care When? My family signed a contract for home care to be delivered three days a week. By the terms of the contract, Home Care Now was obligated to call us and give us a two hour window for service. On the very first day, nobody called us or showed up. The second day, we received proper service with a call and a visit. On the third day, nobody called and nobody showed up. I called them to cancel the contract. The person I spoke to did refund our deposit and apologized. He mentioned staffing problems. No kidding. Our contact at the local Veterans Administration office recommended Home Care Now. She is aware of what happened and I hope she took action.

My father and I used this group of amazing people during my mother's last months. They looked to match the best caregiver with my mother's personality. Their caregivers were loving and caring individuals. I highly recommend Home Care Now!