Right at Home

I've been using Right at Home Durham for about 6 months now. I use the service to fill in shifts I can't cover with my direct hire aids and to help when people get sick or have other things to do. They always find what I need. In last minute situations they try. Every aid has been easy to work with and caring. The aids are will to pitch in where ever is needed. I have used other agencies and this is the most effectively run that I have worked with. It seems they do their due diligence when hiring and the scheduling staff are amazing. I have had some seemingly impossible last minute shifts filled. This company cares. The Durham NC staff is amazing.

I applied for a position here (3/12) and the company viewed my application and I was notified “not selected by employer”. They literally didn’t even give me a fair chance. Looked at my resume and was like NEXT. Mind you I have 10+ years in the healthcare industry and I am current student obtaining my Bachelor’s in Healthcare Administration. I applied for this position WITH HOPES that I could gain scheduling experience and more through them since I am in admin. Based on the reviews of this place I am very happy that they denied my application. My experience and expertise does NOT belong here. Thanks for nothing!

I used this company because of great reviews. What A HUGE DISAPPOINTMENT! Tread carefully at their hourly rate and 4-hour minimum. I needed home health. They send 18 year olds with zero experience. If you need someone to sit and talk? Choose them. Otherwise, you'll be disappointed. I'm male and married and 67.

I worked directly with Right at Home for many years! They always delivered the best care possible for their customers, period! Once I had a serious need in my own family, I called them immediately. Every day they delivered in a very stressful ALS situation; and made our lives of all involved much easier. Their care givers were beyond superlative; and a special one was an angel. If in need, don't wait--call them today. I assure you they will provide the most helpful and professional service possible!!

**Yelp/Google Review: Right at Home - Durham, NC** ⭐ 1 Star Review We are incredibly disheartened by our experience with **Right at Home in Durham, NC**. We hired this company to help care for our Mom, only to have valuable heirlooms and kitchen appliances stolen from our home by one of their home health aides. Items like silverware, Ninja juicers, and food processors went missing, leaving us devastated. We noticed odd behavior from the aide, who was strangely insistent on washing our dishes and frequently locked us out of our own home when we left for errands. On one occasion, we returned home to find the garage door locked and had to go through the front door after repeatedly calling the aide to let us in. When we asked about it, she blamed my elderly mother for locking the door, which was entirely untrue. When we reported these thefts to Right at Home, their response was dismissive and defensive. They insisted their employees have good background checks and refused to take our concerns seriously. We still haven’t received any resolution or replacement of our stolen items, which has left us feeling betrayed by a company we trusted. If you're looking for compassionate and trustworthy care, we recommend you look elsewhere. This experience has left us heartbroken and without justice.