About

Home Instead is a licensed Home Care Agency in the State of NC. Home Care Agency(s) are licensed individually by city, county, or state governments and surveys are typically completed by local entities, such as the Department of Aging or Verteran's Services. Please visit your state government website to learn more about the level of care provided by Home Care Agency(s) in NC. Home Instead can be contacted at (704) 864-5500 or submit a request for more information.

Unless Home Instead is also certified by the Centers for Medicare & Medicaid Services, Home Care Agency(s) do not accept Medicare as payment for any care services. However, Home Care Agency(s) such as Home Instead play a critical role in caring for seniors and bringing peace of mind to families in need of care for loved ones. The long-term costs for non-acute care with a Home Care Agency is typically much lower than living in a nursing home full-time.

In the event your loved one or requires medical services in their home, consider contacting one of the Medicare certified Home Health Agencies that serves the greater Gastonia, NC area.

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Reviews

4.8 / 5 ★★★★★ (119 reviews)

Sherrie Craig • in the last week

★★★★★

I’m incredibly grateful for a company like Home Instead. From the very first referral through Sundae, I was made to feel like family. My expectations for my dad’s care were high, and Dana provided the reassurance I needed to know we were in the right place. From Tanya, the coordinator, to Hannah in scheduling, to Ta’Siah who offers such comforting care — the connection and teamwork among all of you truly feels like family. Thank you for being such an important part of this journey with us.

Darlene Dalton • a month ago

★★★★★

We didn't know about VA services and Home Instead,  until a friend told us about it. We have had 3 super good  caregivers. Our current caregiver Shirley young is very caring and compassionate. Shirley has a gentle way. One day I was playing a Christian song on my phone, we have many conversation about sharing our faith. And we are happy with Home Instead!

Ann • a month ago

★★★★★

I have to show appreciation to Nina B. Again. She has been able to get my husband who has dementia to shower without incident when it is a challenge for me to convince him he needs to shower. She has the patience that I don't always have. He responds well to her and is always happy to see her.

Ann Adams • 3 months ago

★★★★★

Nina B. Is fantastic with my husband who has dementia.  She has a great rapport with him and he feels very comfortable with her. I get a break 3 mornings a week which helps me tremendously!

Jeanne Thompson • 2 years ago

★★★★★

We have had some wonderful Home Instead caregivers for both my Mom and Dad.  They also have caring and compassionate staff who work in the office.  Buffy Gray was with Dad until the very end and was such a blessing!  She “got him” and I truly appreciate that.  She was so caring and kind to him and worked so hard to keep him comfortable.  I would not have wanted to be on this journey alone and without Home Instead.  Thank you to everyone at HI!

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