About

Home Instead is a licensed Home Services Agency in the State of IL. Home Services Agency(s) are licensed individually by city, county, or state governments and surveys are typically completed by local entities, such as the Department of Aging or Verteran's Services. Please visit your state government website to learn more about the level of care provided by Home Services Agency(s) in IL. Home Instead can be contacted at (309) 736-1930 or submit a request for more information.

Unless Home Instead is also certified by the Centers for Medicare & Medicaid Services, Home Services Agency(s) do not accept Medicare as payment for any care services. However, Home Services Agency(s) such as Home Instead play a critical role in caring for seniors and bringing peace of mind to families in need of care for loved ones. The long-term costs for non-acute care with a Home Services Agency is typically much lower than living in a nursing home full-time.

In the event your loved one or requires medical services in their home, consider contacting one of the Medicare certified Home Health Agencies that serves the greater Moline, IL area.

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Reviews

4.8 / 5 ★★★★★ (46 reviews)

T G • 5 months ago

★★★★★

Our family has been using Home Instead and their excellent caregivers since October 2024.  Specifically the Client Care Coordinator, Jody, has been outstanding.  Our aunt needed daily home visits to ensure she was eating and able to complete all her daily actions around her home.  They were very attentive and helpful and in particular Shay and Lynn were outstanding. One of the initial care givers wasn't a fit, but Home Instead immediately reacted to our request to change to another care giver and everything worked out beautifully.  We so appreciate the professionalism of coordinating our aunt's care and the actual level of care she continues to be provided.  It is without hesitation we recommend Home Instead to anyone that has family members that need home assistance. Thank you Jody!

Hiroko Wunderl • 7 months ago

★★★★★

I enjoyed working with my nice clients, but I couldn't  have such an excellent reationship with some people in the office.  It looked like I was inferior to them, and  not good enough to fit their criteria,  pointing out some small mistakes they thought I shouldn't have made.   I'm talking about only a couple of people. Most staffs were very kind and helpful.

Susan Haack • a year ago

★★★★★

We contacted Home Instead in Bettendorf yesterday morning to see if they could help us support our family member with overnight shifts. By early afternoon, Julie came to meet with us, discussed our needs, and did all the necessary paperwork.  At 8pm our first Care Provider had arrived and was ready to go. We are so grateful for their immediate responsiveness and support!!

All communication was clear, friendly, and respectful, and even all the paperwork went smoothly and quickly. Thank You!!

Sarah Daggett • 4 years ago

★★★★★

The key players in the office are always ready to help and provide whatever staff wants (gloves, etc). Very kind and professional owners! Good owners who are fairly new to the company.   Wonderful  and caring caregivers.  Great clients.   I will always give Home Instead Senior Care a great review.   They are the best!  I have heard from other individuals that Home Instead is a good company.

Lunah May Norby • 3 years ago

★★★★★

Wonderful and compassionate Home Care Network. Vicky is amazing and gives total and complete attention to the clients and caregivers alike. They are family from day one. You can tell they are a service not just a business, taking time and care to match the right care provider with he right client. 5 stars for this Home Instead office.

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Home Instead

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