About

Home Instead is a licensed Home Care Agency in the State of NC. Home Care Agency(s) are licensed individually by city, county, or state governments and surveys are typically completed by local entities, such as the Department of Aging or Verteran's Services. Please visit your state government website to learn more about the level of care provided by Home Care Agency(s) in NC. Home Instead can be contacted at (704) 296-5070 or submit a request for more information.

Unless Home Instead is also certified by the Centers for Medicare & Medicaid Services, Home Care Agency(s) do not accept Medicare as payment for any care services. However, Home Care Agency(s) such as Home Instead play a critical role in caring for seniors and bringing peace of mind to families in need of care for loved ones. The long-term costs for non-acute care with a Home Care Agency is typically much lower than living in a nursing home full-time.

In the event your loved one or requires medical services in their home, consider contacting one of the Medicare certified Home Health Agencies that serves the greater Monroe, NC area.

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Personal CAREgiver

Caregiver

The passion to care is already in some people; they just have to give it a purpose. At Home Instead, caring is our passion. And it starts with our CAREGivers! We help build your future. You’ll b...

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Reviews

4.6 / 5 ★★★★★ (24 reviews)

Melanie Swan • 2 months ago

★★★★★

I had a wonderful experience with Home Instead in Monroe.  My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment.  Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day.  Cher was the caregiver and she was excellent with my mom who has Alzheimer's.  She was friendly and took care of her every step of the way.  Although we're not at the point where I need help on a regular basis, once I do, I will definitely give Home Instead a call.  Thanks so much for getting us out of jam.

T • 2 months ago

★★★★★

I just removed an unfavorable review of this company.  I hope the review did not affect their reputation.  Am writing to clear up what happened.  I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it.  The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma.  So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened.  They are a good home health care company.  So am writing here to apologize to them and their staff.  In the future my other half will handle all communication and scheduling with the home health care agency.  So if you are reading this consider this company for your loved ones.  They do a good job and I was unjustified in being overly aggressive and should have controlled myself.  Thanks again Home Instead for all you have done for us the past year and a half.  Tom G.

Donna Byrd • 7 months ago

★★★★★

My mother is 99 years old and Daphne is so good with her. Mom feels safe with transfers with her. Daphne is willing to learn "our way " of doing things and is very flexible in her care. She does light house cleaning, helping with my pets, and gives companionship among other things.  She is lifesaver to me.  I am very satisfied with Home Instead and look forward to continue working with them.

Victoria Breece • 5 months ago

★★★★★

I was so very pleased with Home Instead (Monroe) and the care they provided my 88 yo dad.  Clyde, his main caregiver was caring, patient, kind and an overall fantastic caregiver.  I really couldn’t have asked for anyone better.

Sharon Ingram • 11 months ago

★★★★★

I have been blessed with the most compassionate, skilled, and loving caregivers in my whole 6 years of having  services from any home care company ever.
The level of care and companionship is far beyond what I could ever ask for.
Monica and her office staff takes care of every detail that is needed and everyone is very tmely and considerate.
I am more like family with my care companions and the feeling is mutual between us.

Thank you and blessings to you all.
Here are the employees that are so great:

Everyone in the office are warm, professional and very compassionate.
My care companions are family members to us because of their love and care.
Jasmine, Alicia, and Ki.

Office staff are:
Kesha
Emily
Shana
Kristen
Marsha
Jaime
Monica
Karla
Tom
Ann
Sherry

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