Home Instead
Home Instead
★★★★★★ 4.6 (41 reviews)
Home Services Agency
12416 S. Harlem Ave., Suite 100, Palos Heights, IL
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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♥ Claimed

Home Instead

Home Services Agency
12416 S. Harlem Ave., Suite 100,
Palos Heights, IL
Hours of Operation
About

Home Instead

Home Instead is a homecare agency serving Palos Heights, Illinois and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.

Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.

In Illinois, homecare agencies are typically regulated by the Illinois Department of Public Health and generally must maintain a Home Services Agency License. Illinois requires licensure for agencies providing home services.

Payment Options: In Illinois, Medicaid may help pay for homecare services through programs like Community Care Program, Home Services Program. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact Illinois Department on Aging or visit https://www2.illinois.gov/aging/programs/Pages/default.aspx to learn about eligibility and how to apply.

When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit Illinois Department of Public Health for more information about homecare services in Illinois.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Service Area Coverage

Providing exceptional home care services in 21 ZIP code areas

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Reviews

4.6 ★★★★★★ (41 reviews)
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Tina Kahsen's profile photo
Tina Kahsen 2 months ago
★★★★★

If you are considering other options, look no further. From the moment I called and spoke to Carli, there was nothing but genuine care and compassion. She took the time to ask thoughtful questions to really understand the situation, and partnered with us to meet those needs. When you have questions, they are easy to contact and stay in communication with you. It is evident this company matches their caregivers with your loved one’s personality. Our caregivers Tarra and Violet quickly made a connection and were both fantastic. It takes a very special person to be able to trust with your loved ones and do this type of care. Home Instead does not disappoint.

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Kay Bowlds 7 months ago
★★★★★

Can’t say enough about the professionals at Home Instead. They are kind, caring, and helpful with all needs associated with loved ones getting older. Staci helped get services going seamlessly, and was able to set us up with a wonderful caregiver very quickly. Carli was always able to assist, and readily available to answer questions, solve problems, or change a schedule if needed. A great listener! Kathy, our caregiver was wonderful! She treated my mom with respect, and helped with so many needs. She was a godsend to our family. Would recommend to all who find themselves in need!

Ashley Benson's profile photo
Ashley Benson 5 months ago
★★★★★

Had an employee follow me and my child home in a fit of road rage today. Have her pic and liscense plate but cant post pics on here surprisgly. Ive sent emails with pics...Lets see if they are answered. Not somebody that has the patience to work with the elderly clearly

Kevin Zidek's profile photo
Kevin Zidek 8 months ago
★★★★★

Home Instead was wonderful - Profesional, friendly. The Main Office reviewed our needs, helped to accomidate in every way. The people who came out to help out daily were friendly, proactive and very polite. I would highly recommend them. If we need help in the furture we will definatetly call them again.

Maureen Perry's profile photo
Maureen Perry 2 years ago
★★★★★

Home Instead worked with us to find the best match of caregivers for our mom, and to always assure coverage was provided. This continuity over the past 2 years has helped tremendously in making our mom comfortable with her care, and especially her safety with mobility. The caregivers she currently has have been wonderful- very competent and attentive to our mom's needs, and in communicating important information on changing needs. This has been a great help to our family, and has achieved our mom's goal to remain in her home that she enjoys so much!

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