Tender Hearts

Tender Hearts is a homecare agency serving Pembroke, North Carolina and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.

Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.

In North Carolina, homecare agencies are typically regulated by the North Carolina Department of Health and Human Services and generally must maintain a Home Care Agency License. North Carolina requires licensure for home care agencies.

Payment Options: In North Carolina, Medicaid may help pay for homecare services through programs like Community Alternatives Program for Disabled Adults (CAP/DA), CAP/Choice. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact North Carolina Division of Health Benefits or visit https://medicaid.ncdhhs.gov/ to learn about eligibility and how to apply.

When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit North Carolina Department of Health and Human Services for more information about homecare services in North Carolina.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.