Home Instead
Home Instead
★★★★★★ 4.8 (49 reviews)
Home Health Services: Non-medicare
921 Shiloh Road, Tyler, TX
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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♥ Claimed

Home Instead

Home Health Services: Non-medicare
921 Shiloh Road,
Tyler, TX
Hours of Operation
About

Home Instead

Home Instead is a homecare agency serving Tyler, Texas and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.

Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.

In Texas, homecare agencies are typically regulated by the Texas Health and Human Services Commission and generally must maintain a Personal Assistance Services (PAS) Agency License. Texas requires licensure as a Personal Assistance Services Agency for non-medical home care.

Payment Options: In Texas, Medicaid may help pay for homecare services through programs like STAR+PLUS, Community Living Assistance and Support Services (CLASS). These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact Texas Health and Human Services or visit https://www.hhs.texas.gov/services/health/medicaid-chip/programs-services/long-term-care to learn about eligibility and how to apply.

When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit Texas Health and Human Services Commission for more information about homecare services in Texas.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Service Area Coverage

Providing exceptional home care services in 105 ZIP code areas

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Reviews

4.8 ★★★★★★ (49 reviews)
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Cindy Farley's profile photo
Cindy Farley 2 weeks ago
★★★★★

Positive attitudes and friendly welcome. I’ve have only been in town for a few days and I’ve heard great things about Home Instead from a nurse in the community. She praised them for the standard of care they expect to the company being great to work for.

Russell Graham's profile photo
Russell Graham 2 weeks ago
★★★★★

Home Instead Tyler Texas has been absolutely outstanding in every way. If you are looking for reliable, compassionate, and professional in-home senior care in the Tyler area, this is the place to go. Their team goes above and beyond to support both clients and families. I especially want to recognize Megan Graham, who is truly the best at what she does. She has an incredible talent for matching caregivers with clients based on personality, care needs, and comfort level. Her attention to detail and genuine care make the entire experience smooth and stress-free. I also want to highlight Jerry in HR, who consistently brings in high-quality caregivers and keeps the hiring process running efficiently. You can tell he cares deeply about building a strong, dependable team. Home Instead Tyler Texas sets the standard for exceptional senior care, caregiver support, and customer service. Highly recommend them to anyone needing trustworthy home care services in East Texas.

Wylie Noise's profile photo
Wylie Noise 2 weeks ago
★★★★★

Home Instead Tyler Texas has completely changed our family’s life. When you’re searching for trustworthy, compassionate in-home senior care in Tyler, it can feel overwhelming—but Home Instead made everything feel safe, personalized, and full of hope. Their kindness, professionalism, and dedication to quality care are unmatched. I especially want to recognize Megan Graham, who is truly the heart of this Home Instead location. Megan has a gift for understanding people on a deep level. The way she matches caregivers to clients is nothing short of incredible—she listens, she cares, and she makes sure every family feels supported. You can tell she genuinely loves helping seniors remain independent, comfortable, and respected in their own homes. Because of Megan, we were paired with a caregiver who felt like part of our family from day one. That level of connection is rare, and it’s exactly why Home Instead is the best home care agency in Tyler, Texas. If you need dependable, compassionate home care for seniors, or if your loved one deserves the highest level of support, I cannot recommend Home Instead Tyler Texas enough. Their team brings comfort, dignity, and peace of mind when you need it most.

Jennifer Woolsey's profile photo
Jennifer Woolsey 12 months ago
★★★★★

Debbie Alonzo has been such an answered prayer to our family!! A wonderful cook an amazing companion so thankful home instead helped us find her. She decorated the tree with my mom and has just made our days so much better with her sweet care!

Charlene Hearron's profile photo
Charlene Hearron 6 months ago
★★★★★

Home Instead has been an invaluable blessing to me. Bertha Kendrick, in particular, is such a wonderful caregiver and I appreciate all the ways she makes my life easier. My family and I are so thankful that Home Instead was recommended to us three years ago for home care.

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