Grand Hospice

I would like to express my sincere appreciation for the exceptional care my mother has received from Grand Hospice. From the very beginning, their team has demonstrated professionalism, compassion, and a genuine commitment to my mother’s well-being. RN Case Manager Christy has been outstanding—attentive, knowledgeable, and a wonderful listener. She consistently ensures that my mother’s needs are met with both expertise and compassion. Hospice Aide Shay is reliable and dedicated, arriving on time each day to provide my mother with her hygiene care. Her consistency and gentle approach have made a meaningful difference in my mother’s comfort and dignity. Social Worker Lynda and Chaplain Jennifer have also provided valuable emotional and spiritual support, not only to my mother but to our entire family. Their presence has brought comfort during a very sensitive time. I would also like to acknowledge Mariela Heffel, who was my initial point of contact. When I first reached out during an emergency, she responded immediately and efficiently coordinated my mother’s care. Her responsiveness and leadership set the tone for the excellent service we have continued to receive. Overall, the team at Grand Hospice has provided stellar nursing care. They are consistent, compassionate, and maintain excellent communication. I am deeply grateful for the peace of mind they have given our family.

Mariela Heffler admitted my Mother Grand Hospice along w Dzenana. I felt more optimistic than the previous group we used for a few weeks. I could write pages and pages about all of the great communication. Empathetic. Kind. Loving. Compassionate. Follow through is amazing. I’m not left wondering what is going on. Response time is amazing. The team assigned to my Mother is amazing. Everyone! I can’t say enough. I promise if you have Hospice needs these are the people you need.

Grand Hospice is truly amazing. Finding a hospice you can actually trust is so important, and they really stand out. Mariela and her team are super on top of things, providing thoughtful, well-coordinated care that genuinely puts patients first. They’re responsive, authentic, and deeply committed to treating every patient with dignity, which makes them an easy choice!

Grand Hospice is absolutely amazing! The staff is absolutely amazing. From the moment they came to get my sister started to the end of her life they were so compassionate and caring for not only her needs but our family needs. They went above and beyond for us. Marcos, the nurses, bath aide, and Benjamin the chaplain were so loving and supportive. Grand Hospice is GRAND!

As a fellow healthcare worker I would highly recommend Grand Hospice to anyone who needs professional end of life care. The owners: Marcos and Mariela are personally involved and the entire team loves and cares deeply about what they do. There’s nothing better than the privilege to serve others and this is what they do best. God Bless!