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Sat-Sun: 10:00 AM - 4:00 PM
Elara Caring
Elara Caring
Elara Caring is a Medicare-certified hospice provider serving El Paso, Texas and surrounding areas. A Medicare-certified hospice provides comfort care and support services to patients with terminal illnesses and their families. Hospice care focuses on quality of life rather than curative treatment.
Hospice care is available to patients whose physician certifies they have a terminal illness with a life expectancy of six months or less if the illness runs its normal course. Patients may receive hospice care at home, in a hospice facility, nursing home, or hospital.
Medicare-certified hospices must provide all four levels of hospice care: routine home care, continuous home care for periods of crisis, general inpatient care for symptom management, and inpatient respite care to give caregivers a break. Care is provided by an interdisciplinary team including physicians, nurses, social workers, chaplains, and trained volunteers.
Medicare covers hospice services with no cost to patients for most services, including medications for symptom control, medical equipment, and 24-hour access to care. For more information about hospice benefits, visit Medicare.gov. Compare hospice providers at Medicare Care Compare.
Quality data and provider information are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
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Services
Compassionate hospice and palliative care services available in EL PASO
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If I could give zero stars, I would. This hospice agency denied care to my mother when she needed it most. She had Stage IV cancer and was actively seizing, yet the nurse told us she “didn’t qualify because she couldn’t justify to Medicare that hospice care would be any different than the comfort care she was receiving in the ICU." This denial delayed critical palliative care, prolonging her seizures and unnecessary suffering. The nurse's conduct was cruel, unprofessional, and negligent, violating hospice admission requirements. My mother didn’t even have Medicare , she had private insurance, and the nurse didn’t bother to check her records before turning us away. Because of this denial, my mother’s hospice admission was delayed, and she endured unnecessary seizures and suffering in her final days. The shows a serious lack of training and compassion. No family should ever have to experience this kind of treatment. I hope this review serves as a warning and as a call for accountability.
Elara has been a life saver. They have been so accommodating, offering great care. I’m so grateful for Tanya all all her personal care.
Excellent staff Extremely resourceful and very patient centric. Tanya and Mirna are amazing to work with. I would definitely trust them with my loved one. They definitely involved in the community.
1st time going to the office. I loved the welcoming I received. Easter was so polite. Office looked so clean & organized. Would definitely recommend this place. Great Job Elara Caring. 😁🙏🏻👍🏼
Great staff and great facilities. Manager Tanya just brings a je ne sais quoi energy that cannot be matched. I accompanied a friend here and was blown away. Can't wait to put my mother in here.
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