Coastal Hospice

Coastal Hospice Stansell House This IS one of those Hospice places that will push your loved one towards death and then you have to watch them suffer in Active Death for days because they were not ready to go or God has no early check in available. ----------------------------------------------------------- Money talks to these people! So if your loved one has stage 6 dementia and requires 24-7 care, which they had at home. Then all you need is a wealthy POA to show up one day and bam...admitted. So dont worry about the following exemptions they have on this website. (Copied from Coastal Hospice website) Stansell House is not able to admit patients: Who pose (or whose family poses) an active risk of violence or harm to self/others Whose symptoms require round the clock skilled nursing care -----------‐‐-------------------------------------- Nurse/CNA- Will also take items from patients room when you leave. Which then causes an entire shift of employees on a different shift to search for hours for the items to return to you. ------------------------------------ LO had stage 6 dementia and was also mobile with some assist. Once he got pushed into this place he was told to pee in his depends because the nurse that day straight up said to him, "your exhausting to have to keep taking you back and forth to the bathroom". This is completely the intake person's fault as all they could do was smell money and not give one thought on what the patient needs. This is NOT a "round the clock skilled nursing facility" and it says that on your website but hey....money talks!!! ------------------------------ ZERO Compassion! Offered NOTHING but a tiny little thin sheet as I stayed by my loved ones side for days! Not even offered a glass of water....ever after all the drinks from the room were STOLEN. FOR DAYS these heartless people treated us like nothing...straight invisible. But let the money walk thru the door the last couple days and you are swapping partial shifts to come in and act like that money is gonna take you back to the AirBNB tripping over each other to get it. Yet not one of you hold a candle to the wind in compared to what that "money" has back HOME on the West Coast. ------------------------------------- BOARD MEMBERS: pull the cameras of every single day and minute. These people have ruined your theory. The theory YOU work countless unpaid hours to build, and countless unpaid hours to raise money and pay their checks. These employees are so careless they leave confidential/private documents such as employee list with names and phone numbers laid all over the front desk, patient medical/ confidential information, "comment" notes, etc and then nobody to be found to let you out. So its really just reading material for anyone while waiting for someone to appear? Good thing I am not a thief to steal patients personal info but it did make it a whole lot easier to get your employees names. (Contact me - I will give you every name that made this life changing time a wretched time! -------------------------------- I am NOT done. I am a firm believer in advocating and this will NEVER happen to anyone else ever again.

My mom was under their at-home care for a month. She explicitly told us and her team that she did not want to pass at home and wanted to die in a hospice hospital. She was completely bedridden, and nurses put her on an oxygen pump & breathing tube and a catheter saying she had 6-8 weeks to live. She died at home 2 days later in her sleep. If you have to put someone on a breathing tube and know their organs have failed, they are going to die soon and need to go to the hospital! My mom died in a place against her wishes because the nurses could not tell she was on her deathbed.

In terminal health my father was in the care of coastal hospice, and towards the end of his life received respite care. I as the primary caregiver had no authority because another sister had the medical representative role, yet she took no interest in his suffering. It was recommended by the head of hospice that my father receive respite care so that we could set up more Care at home with family -not with outside care which my father did not want. Hospice is meant for family to be caregiver. The sister with med-rep role went into Coastal hospice on my father's sixth day in respite, & he had received the authorization from his insurance to receive such a gift of long-term care since he was going to pass within the next few weeks, yet this sister hauled him out on day 6, took him home turn on immediately left for Atlantic City to party. Coastal who thought that he should stay because he was so ill that we could not care for him properly at home with all of the medicine that he needed. P Rensel personal representative hired two ladies off of Facebook at this point, who were overwhelmed. I was the primary caregiver and only family for my father for the last 2 months, yet this lunatic sister hired ladies and demanded to me on her way to Atlantic City to check constantly and see how these two ladies from Facebook were doing with meds and I found they were running around like chickens with their heads cut off. My father clearly did not know he was home though in hospice they all say they want to go home but he really didn't know where he was in hospice facility or at home. He was very ill. He was crying, aware he was dieing, afraid he was going to hell, it was very confusing and the ladies didn't know how to measure the these meds, which I did accommodate for them, while my sisters were partying in Atlantic City. I had brought the family pastor, to comfort Dad that night, and these last 4 days. The social worker who arranged my father to have Care at the hospice respite and everyone at the facility thought that he was doing much better at the facility, they truly did care about taking care of him and we could come and go 24 hours a day. Dad was suffering and he passed on day 4 at home after being removed from respite. Coastal could have counseled the personal rep prior to her removing him from such lovely care in the respite facility. P Rensel as pers rep had no interest in my father's comfort. The social worker knew me well and heard her screaming at me the whole time my father was sick. I get it that Coastal hospice couldn't TELL the medical representative what to do. But they certainly could have called me and the hospice pastor should have been called in to counsel Dad before they took him out. Pastor Miller. She literally snuck in and hauled him out and took him home and left him. My father had wanted to change her representative role but it was too late. He regretted his rep decision. Coastal social worker called me from my father's house to tell me that my father had passed on day 4 after he was taken out of respite, and I was only 5 minutes away. They did not counsel the medical representative on how caring for him at home was now too dangerous, and that he was doing quite well in respite with many caregivers there and he was comfortable on the medicine and that he was due to pass within the next 5 to 6 days -- which he died in 4. The social worker could have been more involved in counseling the personal rep. Robert Arnold a kind, loving man, a good father. P Rensel was assigned as rep 25 years earlier when I lived 3,000 miles away, she didn't give any thought to his comfort. Why Coastal did not know she was planning to dump him and go to Atlantic City - this is baffling. I wouldn't want her to be my personal representative. Coastal knew me well they saw me everyday. While I was primary caregiver in home for 6 wks Coastal nurses came to the house, once at 2:00 a.m. during emerg, and constantly helping me with my father's terminal illness. My father suffered needlessly when removed from respite.

My family and I cannot express enough gratitude for the outstanding support we received from Coastal Hospice during the final days of my mom's life. The compassionate care we experienced, particularly from Stacey and Angel, was nothing short of remarkable. From the moment they joined our journey, Stacey and Angel were a source of comfort and reassurance. Their dedication and attentiveness to my mom's needs were truly exceptional. They went above and beyond to provide not only medical care but also emotional and spiritual support, addressing the full spectrum of our needs during an incredibly challenging time. Stacey's warmth and expertise put our minds at ease. She was always available to answer our questions, provide guidance, and offer a listening ear. Her unwavering commitment to ensuring my mom's comfort and dignity was inspiring, and we felt confident knowing that she was there for us. Angel's caring and gentle presence provided a sense of peace to our entire family. She demonstrated an incredible level of compassion and patience, not only with my mom but with each one of us. Her ability to provide emotional support and guidance was invaluable, and we are deeply grateful for her comforting presence. Coastal Hospice, as a whole, created a supportive environment for my family during this challenging period. The entire team worked seamlessly to ensure that my mom's final days were filled with love, respect, and comfort. During a time when emotions run high, and the journey is exceptionally tough, the care provided by Stacey and Angel from Coastal Hospice was a true blessing. We couldn't have asked for more compassionate and attentive professionals to guide us through this difficult chapter in our lives. We highly recommend Coastal Hospice to anyone in need of end-of-life care, knowing they will receive the utmost care and support. Thank you for helping us navigate this journey with grace and compassion.

I would give them a negative 400 if I could! I was under their "care" for 2.5 yrs in which I could easily describe that time period as the worst years of my life. Be careful what you say and to whom you say it, because it's not only the Dr's that lie on your name. I have documented proof that their Dr's say one thing, then write a completely different, self serving, statement on your file. They will twist and bend any information to try and make themselves look like they've been trying to help, while treating you like you are the problem, instead of ignoring the real problem and just upping your dosage. I do not wish to change the fact that I have stage 4 cancer, I do on the other hand, wish I would have be referred to a better facility, because I feel like THEY, coastal hospice, did more damage than the cancer ever could! I do NOT recommend, I was placed under their care without my consent, while being swept up in an, out of the blue, stage 4 diagnosis. I was NEVER, not at any point, told I could seek my own chosen facility, and by the time I could, and was searching, the damage was already done, and they made me look like I was the problem. Good thing they aren't great liars! I was diagnosed at Tidal Health, and am still wondering why and outside company, such as coastal, manages to have an office in the cancer center, while Tidal's own pain management facility is located off campus? Must be one hell of a contract! It's not about your health, its about the money, it becomes blatantly apparent, the sicker you get!