Ross Manor
Ross Manor – Medicare Certified Since 1991
Ross Manor is a Medicare and Medicaid certified skilled nursing facility located in Bangor, Maine. This facility has been serving the community for 35 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 103 certified beds with a current occupancy rate of 87% (averaging 89 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.58 hours of total nursing care per resident per day (3.11 hours from CNAs, 0.32 hours from LPNs, 1.15 hours from RNs). Physical therapy staffing is 0.1 hours per resident per day. This represents above-average staffing compared to national benchmarks.
Medicare Quality Ratings: According to CMS, Ross Manor has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 5 stars, quality measures: 2 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Ross Manor compares to 12 facilities in Bangor, ME
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 12 facilities in Bangor, ME.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 12 other nursing homes in Bangor, ME
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in BANGOR
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Find Jobs Near MeReviews
I was on the Waterman wing, I had good care, but sometimes didn’t get my antibiotics on time. They were to be given at 6 & 12 - 4 times a day and sometimes I would get them 1/2 - 3/4 of a hour late. And the food was awful, always cold.
I am just completing my second stay at Ross Manor for knee surgeries to do rehab. This is an amazing place. It is clean and well maintained with beautiful surroundings. I spent maybe times in their beautiful gardens or enjoyed their activities.The staff is friendly, helpful and caring. They also made sure I had a ride to my drs appointment by their van.The PT and OT staff did a great job on getting me up and moving quite quickly. Plus they made all the arrangements for my rehab at home. I would not hesitate to come back if the need arises.
In October 2020 I was admitted to Ross Manor where I stayed for about 2 1/2 months . Place was clean staff was very friendly and caring . The food Well let’s just say you were lucky if it was hot or even warm when you got it. That is the only bad thing about Ross Manor ..
My 80 year old mother spent a week a Ross Manner following a knee replacement surgery. She went in thinking she would be out in two days and not that thrilled about it. Turned out she needed a week. She started with saying her bed was too narrow and that she would rather have a recliner. About day two she had one in the room. She also complained about the food from time to time, but also said it was better than the hospital foood. The staff really worked hard with her to be sure she would be set to go home. When I saw her at home I asked how she would rate Ross and the answer was excellent. You must have done well to get that from Mom. Thanks, Craig
Management is awful. Constantly short staffed, leaving residents vulnerable. There are times where there isn’t even a nurse on staff in certain wings, just CNA’s. Send your loved ones elsewhere where they’ll be treated with respect and with a full nursing staff. This place needs to be reported ASAP.
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