Mount Washington Care Center

I would like to share my thoughts with anyone looking for a place for a family member or friend, in need of short or long term care. As with most facilities in this day and time, there are ups and downs, good and bad days. I, knowing this in my Heart, I honestly felt Mt. Washington Care Center was the best option for my Parents. They were both very ill and had been hospitalized. Neither of them honestly knew who they were where they were what had happened to them upon their admission, at their dates of discharge, both were fully aware of all of those, and Grateful to still be with us and thankful for those trained to care for them. Nurses, Aides, Therapy, Laundry, Housekeeping and Dietary. My father is a Vietnam Veteran, they respect and Honor their Veteran residents, (My Dad being a Whole Heart Veteran- was Honored during his stay, to Witness the changing of the Flag , by a local Group, and they Honored and identified each Veteran) I truly appreciate that. My mother had never been in a Care Facility, she was nervous and afraid, even though family saw her daily. The staff right away made her feel as safe and comfortable as possible. She loved the majority of them. It didn't take her long to adjust. For mom to accept or admit to needing help, has not been a part of her vocabulary. She did amazing, and admitted she appreciated all the help, and felt comfortable enough to say, she didn't want to go home too early, and not be healthy and safe. The staff played a big role in her decision making. Yes, there were some concerns about the food some days, some issues were addressed and plan of action was put into place. Both my parents loved that they served Sauer kraut and sausage, one of their favorites, the variety of soups , dad is a "soup man" he also loved that he could get a ham or turkey sandwich before going to sleep at night, he's a hearty eater. Yes, there were days not the best, but overall they were taken care of had therapy, worked on getting strong, healthy and transitioning back to home. If in the future either or both of them were in need of Outside care, I would definitely recommend them returning to MTWCC. I truly appreciate, more than words, The staff members who played a role in my parents being able to be Short term residents, and return home, versus the need to be long term care. Thank you for myself and my parents.

I came here because of knee surgery. Have to learn to walk again. So far everyone has been very professional and kind. Helping me achieve my goal of walking out of here and get back home. The food is mostly good and probably cooked, not like other places where the food is ice cold and NOT cooked. Yuck. I have so many nurses helping me, I can't remember their names. A very positive environment.

When our family decided my cousin needed to enter into a facility for short term that could possibly become long term they decided to first tour Mount Washington Care Center. They raved about the cleanliness of the facility, the friendliness and warm inviting welcome atmosphere of the building, staff and even the residents. They were very surprised that every single staff member from the administrator, The Admissions, the HR, the first desk receptionist, housekeeping, Landry, nursing department, supervisors, the DON, the ADON, Unit managers, maintenance, Dietary, Activities and the supervisors all took a few minutes to greet them and speak to them. They were so happy to see the facility brightly light, the staff all smiling and laughing and acting as if they are a big family. They were even more pleased with the love, compassion, empathy and support they received when they were told my cousin wouldn’t be earth bound long due to her health conditions. The staff went above and beyond to ensure not only my cousin was comfortable and supported but that my family was as well. If you have a loved one needing short term or even long term care please give this facility a tour the admissions director is so kind knowledgeable and is willing to answer any and all questions that may be of concern. Take a moment to stop a few staff members and talk to them about why they enjoy working here you’d be surprised to hear that they feel the residents and staff are their family!

I've been a health care worker for over 20years. Mt. Washington Care Center is to be commended for proving optimal services for loved ones through the Covid pandemic and now. Caring, knowledgeable, skilled, friendly staff. And the recent remodel?! Nice job Mt. Washington H.C.!! Keep up the great work!

The food is horrible. The beds are horrible. They need to learn how to hire people who know how to cook. The food is always cold. The coffee is always cold. If I had my choice I wouldn't send my dog to this place.