Apple Rehab Cromwell
Apple Rehab Cromwell – Medicare Certified Since 1992
Apple Rehab Cromwell is a Medicare and Medicaid certified skilled nursing facility located in Cromwell, Connecticut. This facility has been serving the community for 34 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 85 certified beds with a current occupancy rate of 79% (averaging 67 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.58 hours of total nursing care per resident per day (2.18 hours from CNAs, 0.81 hours from LPNs, 0.59 hours from RNs). Physical therapy staffing is 0.04 hours per resident per day.
Medicare Quality Ratings: According to CMS, Apple Rehab Cromwell has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 3 stars, quality measures: 2 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Apple Rehab Cromwell compares to 79 facilities in Hartford-East Hartford-Middletown, CT
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 79 facilities in Hartford-East Hartford-Middletown, CT.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 79 other nursing homes in Hartford-East Hartford-Middletown, CT
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in CROMWELL
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Reviews
Some patients don't even have AC in their rooms. It's too hot gor that. Patients that can go to the bathroom are ignored when they need to go. Caught employees laughing and conversation while my family member needes to go to the bathroom, so long that they called me and I drove over there and they were still laughing and not working. By the time i got there my family member had to pee on themselves since noone would help. Also, one of the nurses has an attitude problem. It is sad that the elderly have to be mistreated like this. Lastly, the place is dirty. Like make your skin crawl dirty. Shoes stick to the floor, carpet are gross. They definitely are not cleaning. I wonder how many patients have rashes and get infections/sick because this place is terrible. Do not send your family here.
Through a difficult time Apple Rehab staff have been great to us and very accommodating. They have let us stay overnight to help through some anxiety issues and even allowed our dog to visit. My mother's limited mobility required a single room and they moved us to one within 24 hours. Obviously the staff has a difficult job and everyone is different but almost everyone has been genuinely caring and kind. Couldn't be more appreciative under difficult circumstances.
My father has been in Apple Rehab for the last two months and has received exceptional care. The staff has been extremely welcoming, helpful, and friendly. The director, Tim Flaherty, has been remarkable in overseeing the everyday care throughout the facility. He goes out of his way to assist with whatever you need. The staff and administration has made us feel at home at Apple.
As it started out great . After awhile behind the scenes are a vast array of behaviors that influence a hush hush display of secrecy
My mother in law recently had the opportunity to have stayed at the Apple Rehab Center of Cromwell for 2 weeks. She had nothing but great things to say. The staff was inviting, warm, caring and would go out of there way to assist you with anything you would ask for. The administrator was a doll. He would stop in everyday to check in on her or just to say hello. She raved about the food and said every meal was delicious!! They would serve you 3 meals a day and would often stop by in between to see if you wanted or needed anything else. She would definitely refer this place to my family and friends. She can’t stop talking about Apple Rehab of Cromwell.
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