GRAND LAKE VILLA

I was in a car accident in late June and was sent here for skilled nursing care until I could return home. Like any nursing home, there are outstanding employees and horrible ones. 80% of the nursing staff are excellent. Names to note are Amber, Devin, and Amanda. The aides are a mix of extraordinary, good, fair, and horrible. Notables in this category are Lindsey (blonde), Serena, Tiffany, Angie, and Bertha. The social services director (insurance issues, setting up home services) is severely lacking in getting her job done. The Physical Therapy staff is friendly and supportive. Others that were very pleasant to deal with were the Activities Director, and the food service staff. All in all, my stay could have been much worse. However, be prepared to do your own legwork with insurance and home health issues! And if you or your loved one smokes or likes being outside, always keep a cell phone on you so that you can call the desk for a 'ride' back inside as some are not great about remembering you're out there!!

At GLV we strive to provide the best care to our residents! We enjoy creating memories with them from tailgate parties, to bible study, to seeing a crazy movie together! We love our residents and strive to provide them a home away from home!

Worst place ever! We place our lived one there and her items would come up missing, we come to visit, found bruises around her arms. Granny said they shoved her into the bed and told her to shut up, I don't have time for you! I am filing a complaint with the AG, nursing board, this nursing home needs a full shake down of their CNA's.! If there was a minus zero button that's what I would have chose. Horrible place!

I recently visited this facility and it is amazing! The kindest staff,really good food and a clean environment! I really enjoyed spending the day here! The nursing staff was very attentive to the residents. I met several happy residents and family members. I hope to visit again soon🥰

Grand Lake Villa is a the best nursing home around! It is the only CMS 5 star rated facility anywhere in this area.