Windmill Village Rehabilitation & Care Center
Windmill Village Rehabilitation & Care Center
4.3 (66 reviews)
Skilled Nursing Facility • 120 Licensed Beds
507 Martin Luther King Blvd, Lubbock, TX
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Claimed

Windmill Village Rehabilitation & Care Center

Skilled Nursing Facility • 120 Licensed Beds
507 Martin Luther King Blvd,
Lubbock, TX
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Windmill Village Rehabilitation & Care Center – Medicare Certified Since 2012

Windmill Village Rehabilitation & Care Center is a Medicare and Medicaid certified skilled nursing facility located in Lubbock, Texas. This facility has been serving the community for 14 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 120 certified beds with a current occupancy rate of 86% (averaging 103 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.13 hours of total nursing care per resident per day (1.96 hours from CNAs, 0.79 hours from LPNs, 0.38 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.

Medicare Quality Ratings: According to CMS, Windmill Village Rehabilitation & Care Center has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 1 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Windmill Village Rehabilita... compares to 17 facilities in Lubbock, TX

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
2.1
Quality Measures
Clinical outcomes & safety
5
3.6
Health Inspections
State survey results
2
2.1
Staffing
Nurse-to-resident ratio
1
1.8
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.38 hrs
0.31 hrs
LPN/LVN Hours
Licensed practical nurses
0.79 hrs
0.96 hrs
CNA Hours
Certified nursing assistants
1.96 hrs
2.07 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.13 hrs
3.34 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
5.7 %
1.6 %
LPN/LVN Agency Use
% of LPN hours from contractors
2.4 %
1.6 %
CNA Agency Use
% of CNA hours from contractors
0 %
1.0 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
72 %
60 %
Occupancy Rate
Percentage of beds filled
86 %
64 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$443
$228
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 17 facilities in Lubbock, TX.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
5/5
Health Inspections
2/5
Staffing
1/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 17 other nursing homes in Lubbock, TX

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Windmill Village Rehabilita...
Lubbock, TX Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Windmill Village Rehabilita...
Lubbock, TX Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Windmill Village Rehabilita...
Lubbock, TX Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Windmill Village Rehabilita...
Lubbock, TX Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
117
minutes/day
CNAs
Certified Nursing Assistants
48
minutes/day
LVNs
Licensed Vocational Nurses
23
minutes/day
RNs
Registered Nurses
3
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Windmill Village Rehabilita...
Lubbock, TX Average (64.2%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$443
per resident per day
Compared to 17 facilities in your area
Above local median ($228)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-14% -12% Below
Net Income
Annual profit or loss
$-416,273 $71,698 Below
Staff Cost per Resident
Daily salary expense per resident
$117/day $117/day Lower
Occupancy Rate
Bed utilization percentage
86% 69% Higher
Est. Daily Rate
Average revenue per patient day
$443/day $228/day Higher
Total Beds
Licensed bed capacity
120 120 Smaller

Local comparisons based on 17 skilled nursing facilities in the Lubbock, TX metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$8,261,526
Operating Expenses
Total operating costs
$9,397,922
Total Salaries
Staff compensation
$3,909,383

Payer Mix

Medicare
11%
Medicaid
64%
Private Pay & Other
25%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
33,342
Medicare
Short-term skilled nursing
11%
Medicaid
Long-term care residents
64%
Private Pay / Other
Self-pay, insurance, VA
25%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
123.03
days
Medicare Stays
57.85
days
Medicaid Stays
230.18
days
Total Admissions
182
Total Discharges
271
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in LUBBOCK

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Reviews

4.3 (66 reviews)
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S H's profile photo
S H 4 months ago

My Mom has been living at windmills nursing home for 5 years already She loves it there she feels very comfortable. The staff pretty much knows her very well. It doesn't smell like urine when you walk in it's always clean They feed and treat her well. We made the right decision when we chose windmills for her home. We also do her laundry clean her room change her bed sheets That's our choice. We want to make sure my mom is very comfortable and fells at home. Great job staff!

Isadora Garcia's profile photo
Isadora Garcia a week ago

Very disappointed in this facility my mom was discharged from the hospital to this place for physical therapy to regain strength to walk ..withing those days that she was their not once had she recived her physical therapy to walk they had her throwing the ball around in a group and playing playdou like what does that have to do with walking..or even trying to make my mom walk...they were just always quick to lay her in the bed..an not to mention a nurse has hurt my moms ribs and knee from transferring her off the wheelchair to the bed im glad we checked my mom out got her to her dr and now we're waiting for results...check on ur people that are their not all people are bad ppl...but they think they can talk to ppl ugly..

Margaret Ceja's profile photo
Margaret Ceja a year ago

I walked in here two days ago to visit a friend who was in rehabilitation. I was super impressed. No urine smell. No chemical scents. I took a pic of their beautiful Christmas tree. Also, my friend stated the fish her is excellent! If I needed long term care I would sign up here. Thank you for the best kept secret!

Carla Terry's profile photo
Carla Terry 2 years ago

I was there for just a small amount of time to visit a resident. My first visit there and I was impressed. Clean, orderly. Staff were all pleasant, friendly and helpful. Security was good and masks required. Again, I was impressed with your facility. The only thing was that the resident I visited is exceedingly thin and frail therefore I’m sure hard to keep warm. I don’t know what bedding generally consists of, but she had one little throw that I’m sure she provided. In an effort to cover her more, I put her robe over her. There was a staff member present in the room and though nice enough, I was a bit dismayed at her lack of help in this area. Does the facility not provide any blankets at all? Thank you for your attention. Oh, I visited Gwen J. room 312. Thank you. Carla Terry

Ashley Hoffman's profile photo
Ashley Hoffman 2 years ago

I stopped by Windmill Village Nursing and Rehab unannounced as I was in the area on Friday. For the past week, I had been helping a friend who is possibly seeking long-term care for her father in Lubbock. As a social worker, over the years, I have been in many of the nursing homes in Lubbock, but had not had the opportunity to visit Windmill Village. I was given a tour by the Marketing/Admission Department, Elsa. I was overjoyed because the facility and grounds were absolutely beautiful, clean and warmly decorated. When I was there it was lunch time, and the food looked and smelled delicious. The dining room was airy, open and inviting. The residents' rooms were spacious and had a private bathroom. The cleanliness of the facility was impeccable, and there was no chemical cleaning smell which is important to me. The activities described for residents sounded fun and engaging. When I left I thought if I ever needed long-term care this would be a place I personally would choose, and I definitely recommended it to my friend. Thank you, Windmill Village for being here in Lubbock and for providing a beautiful home and next season of life for people in need.

View All 66 Google Reviews

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