The Heights
The Heights – Medicare Certified Since 2008
The Heights is a Medicare and Medicaid certified skilled nursing facility located in Pleasanton, Texas. This facility has been serving the community for 18 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 100 certified beds with a current occupancy rate of 85% (averaging 85 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.4 hours of total nursing care per resident per day (2.22 hours from CNAs, 0.86 hours from LPNs, 0.32 hours from RNs). Physical therapy staffing is 0.12 hours per resident per day.
Medicare Quality Ratings: According to CMS, The Heights has an overall quality rating of 5 out of 5 stars, which is much above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 5 stars, staffing: 2 stars, quality measures: 4 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How The Heights compares to 100 facilities in San Antonio-New Braunfels, TX
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 100 facilities in San Antonio-New Braunfels, TX.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 100 other nursing homes in San Antonio-New Braunfels, TX
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in PLEASANTON
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Find Jobs Near MeReviews
My dad has been here at the Heights for sometime. He is always very clean and a full belly. I’m grateful for the staff taking care of my dad the way they do. I know he may stubborn at times but they are always very patient and understanding of him and his wishes. Thank y’all so much for all y'all hard work it does not go unnoticed. Have a blessed day. 😊
Excellent visit with my sister today, she’s very happy living here and loves the staff. I don’t visit very often because I live close to Dallas, but every time I have visited her, it’s been a good experience. Thank goodness for taking good care of my sister. Arlene Sweeney
Everyone at The Heights has been so helpful and accommodating. It gives me peace of mind to have my mother-in-law so well taken care of. The physical therapy staff are positive, caring, and able to motivate my mother-in-law to give it her all. I appreciate all that they have done.
This facility is a blessing and comfort to families who need to move a loved one into an assisted living facility/nursing home. Extremely clean, bright organized with an outstanding staff. From the time you walk in to the time you leave You can see people who care about taking care of your loved one.
Funny how all of these “amazing” reviews suddenly came in a month ago?? This place is a JOKE. 🚮 Quality of care? 🚮 Management? 🚮 Cleanliness? 🚮 Don’t even get me started on the HIPPA violations. 🚮 My father fell over night days before he passed, Calling for help and NO ONE came. Who knows how long my daddy laid on that floor. How many days he went unshowered or fed because I his DAUGHTER wasn’t granted POA. Shame on you, The Heights.
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