Canyon Springs Post-Acute
Canyon Springs Post-Acute
4.3 (52 reviews)
Skilled Nursing Facility • 199 Licensed Beds
180 North Jackson Avenue, San Jose, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Canyon Springs Post-Acute

Skilled Nursing Facility • 199 Licensed Beds
180 North Jackson Avenue,
San Jose, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Canyon Springs Post-Acute – Medicare Certified Since 1994

Canyon Springs Post-Acute is a Medicare and Medicaid certified skilled nursing facility located in San Jose, California. This facility has been serving the community for 32 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 199 certified beds with a current occupancy rate of 93% (averaging 184 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.71 hours of total nursing care per resident per day (2.26 hours from CNAs, 0.96 hours from LPNs, 0.49 hours from RNs). Physical therapy staffing is 0.1 hours per resident per day.

Medicare Quality Ratings: According to CMS, Canyon Springs Post-Acute has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 3 stars, quality measures: 1 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Canyon Springs Post-Acute compares to 51 facilities in San Jose-Sunnyvale-Santa Clara, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
1
3.6
Quality Measures
Clinical outcomes & safety
1
4.3
Health Inspections
State survey results
2
3
Staffing
Nurse-to-resident ratio
3
3.6
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.49 hrs
0.80 hrs
LPN/LVN Hours
Licensed practical nurses
0.96 hrs
1.09 hrs
CNA Hours
Certified nursing assistants
2.26 hrs
2.58 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.72 hrs
4.47 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
2.6 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
2.0 %
CNA Agency Use
% of CNA hours from contractors
0 %
2.8 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
36 %
33 %
Occupancy Rate
Percentage of beds filled
93 %
89 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$603
$580
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 51 facilities in San Jose-Sunnyvale-Santa Clara, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
1/5
Quality Measures
1/5
Health Inspections
2/5
Staffing
3/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 51 other nursing homes in San Jose-Sunnyvale-Santa Clara, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Canyon Springs Post-Acute
San Jose-Sunnyvale-Santa Clara, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Canyon Springs Post-Acute
San Jose-Sunnyvale-Santa Clara, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Canyon Springs Post-Acute
San Jose-Sunnyvale-Santa Clara, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Canyon Springs Post-Acute
San Jose-Sunnyvale-Santa Clara, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
136
minutes/day
CNAs
Certified Nursing Assistants
58
minutes/day
LVNs
Licensed Vocational Nurses
30
minutes/day
RNs
Registered Nurses
6
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Canyon Springs Post-Acute
San Jose-Sunnyvale-Santa Clara, CA Average (88.7%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$603
per resident per day
Compared to 51 facilities in your area
Above local median ($580)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
13% 2% Above
Net Income
Annual profit or loss
$4,395,971 $713,617 Above
Staff Cost per Resident
Daily salary expense per resident
$228/day $242/day Lower
Occupancy Rate
Bed utilization percentage
93% 87% Higher
Est. Daily Rate
Average revenue per patient day
$603/day $580/day Higher
Total Beds
Licensed bed capacity
199 99 Larger

Local comparisons based on 51 skilled nursing facilities in the San Jose-Sunnyvale-Santa Clara, CA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$33,686,663
Operating Expenses
Total operating costs
$29,327,500
Total Salaries
Staff compensation
$14,586,891
Contract Labor
Agency & temp staff
$213,129

Payer Mix

Medicare
19%
Medicaid
3%
Private Pay & Other
79%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
64,008
Medicare
Short-term skilled nursing
19%
Medicaid
Long-term care residents
3%
Private Pay / Other
Self-pay, insurance, VA
79%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
135.32
days
Medicare Stays
70.71
days
Medicaid Stays
208.22
days
Total Admissions
475
Total Discharges
473
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in SAN JOSE

Join Our Caring Team

We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Canyon Springs Post-Acute.

Current Job Openings

Canyon Springs Post-Acute
SAN JOSE, CA
Full Time
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Reviews

4.3 (52 reviews)
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Thao Duong's profile photo
Thao Duong 2 months ago

My family and I are grateful to the team and staff at Canyon Springs for their tremendous service and care of my father, which consequently was a great support for our family. My father was hospitalized in June for fractured rib injury from car accident and once again in August for debilitating pain from uncontrolled diabetes. Both hospitalizations required my father to be transferred to skilled nursing inpatient care. We chose Canyon Springs because I received a call from Rolly Hernon when SNF requests were submitted by the hospital case manager. Since I did not know Canyon Springs or the other SNFs, it was very helpful that Rolly reached out directly to me. When my dad was unexpectedly hospitalized again in August and needed to be transferred to skilled nursing care, we already knew to request Canyon Springs. Rolly and the team - Noemie, Grace, Jeng, Choi - at Canyon Springs were always prompt to address any questions or concerns we had about ensuring my dad’s comfort and care. For the 3-week duration of my dad’s second stay, I was in frequent contact with Jeng to coordinate his doctor & specialists visits and monitor his progress. It was reassuring to have Jeng's tremendous support ensure my dad's needs were addressed and progress on track. It was also on daily check-ins during these 3 weeks that my family saw firsthand the hard work and dedication of the nurses, therapists, and all staff at Canyon Springs. On behalf of my dad and our family: Thank you to everyone at Canyon Springs for your service providing health care and care giving! Your care and dedication make all the difference and means a lot to us!

NANCY NGUYEN's profile photo
NANCY NGUYEN a month ago

My mom stayed at Canyon Springs recently for about two months. The staffs there were very nice. They helped and very patience with my mom. Especially Đạt, Gloria, Grace and CNA. Thank you all so much🙏👏

Lan Diep's profile photo
Lan Diep 2 years ago

My grandma fell and stayed at Canyon Springs post acute facility for her recovery. I really appreciated rehab team and staffs to take care of my grandma during her stay. I must say, the experience was great. The therapists were highly skilled and attentive to specific needs. Staffs at Canyon Springs can speak Vietnamese, Chinese, Tagalog, and Spanish. The facility itself was well-equipped and the staff was always friendly and supportive. My grandma felt cared for and encouraged throughout her entire therapy journey. I highly recommend for anyone seeking for quality care for their loved ones.

Tu Ho's profile photo
Tu Ho 2 weeks ago

Probably not my business but I’m not sure if they did a good job taking care of my uncle.

Medzky M's profile photo
Medzky M 2 years ago

Canyon Springs will always be close to my heart and our family because they helped my mother heal and be well again. My mother had sepsis due to an infection that was almost fatal. She needs rehabilitation after in order for her to get better so she can go back to her normal life. The staff was attentive, caring and good in what they do. My mother got well and still active and happy at 90 years old.

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