Watsonville Post Acute Center

A patient could die before anyone would even know. I had to complain about the unsanitary conditions and patients being left unattended who are fall risks. Very bad place to have your loved ones.

The employees were really nice, the facility looked clean and they are taking good care of my uncle. It was really hard to find parking I had to walk for 3 to 4 minutes. Only two people at a time. I love that they ask for your Covid19 proof.

Horrible! Avoid! I was sent here after post heart surgery. Upon getting my room, I needed to use the bathroom. The bedpan was dirty, not from me. I laid in bed and started to feel heart palpitations, so I rang the nurse bell. Nobody showed. I repeated several times, and still, nobody showed. I went into the hall and found a retired nurse literally in the hall, ignoring my earlier nurse requests. I told her what I was experiencing and she checked my radial pulse. She told me my heart was out of rhythm. So now what? She had no stethoscope. I didn't see anything that looked like a medical instrument. As I got no answer I told her I was calling 911. She called 911 and I waited for paramedics to take me back to Dominican, which is where I came from just 3 or 4 hours earlier. I will never return. I doubt they have a competent staff other than people with very minimal training and maybe 1 RN per shift for lord knows how many patients.

I broke my shoulder in two places and stayed 31 days at WPAC. All of the staff there were amazing. From the administrators to the housekeeping staff, they all treated me like family and met my every need. Everyone was so caring and respectful. I would highly recommend Watsonville Post Acute Center to my friends and family.

All of my mother's personal belongings have been stolen including her hearing aids that cost more than $1,000. Well over a year ago social services told me they would get her into the doctor to get new hearing aids. That never happened I cannot speak with my mother on the phone because she can't hear and also because no one ever answers the phone and if they do it goes to the nurses station and they will not answer I have called 19 times in the past 4 days trying to speak with my mother. Today I filed a claim with the state of California and with an attorney. These people are pure scumbags. I hope they all suffer the most horrific experiences that life has to offer.