Canton Regency

As both a dementia care professional and a family member, I watched the team at Canton Regency Memory Care go above and beyond to ensure my brother-in-law, Ken, lived his best possible life. Their approach was compassionate, creative, and deeply respectful, always adapting as his needs changed. The leadership team, especially Joe and Denise, set a tone of professionalism and kindness that was felt throughout the community. Ken’s service as a proud Navy veteran was honored, and our family always felt included and supported. I’m profoundly grateful for the care and heart this team brought to every single day. We wish we had moved him in sooner. — Mary Harrison-Strauss, Dementia Care Advocate

My mother was in respite care for almost five months - it was only supposed to be three but she had complexities with her health. The staff was truly fantastic. When she would forget to eat or was not feeling well enough, they proactively brought food to her room and checked on her and made her smile and laugh. My mom has been in three other care facilities now (all west coast), but the people here made all the difference in the world. They truly cared for her, from the ladies at the front desk to the counselors to the kitchen, to the executive team who would call me when they noticed anything strange, and even with her moods… they had compassion and were always exuding positivity. They didn’t give up on her and I am deeply grateful. The affordability is fantastic compared to California and Hawaii prices and it’s a good amount of space too. The facility is clean and decorated for each holiday to feel like home. It was quite reasonable price wise to ask for additional daily cleaning in her unit for my mom given her own limitations and her cats. My mom enjoyed the live concerts, outdoor activities when it was warm, and eventually made friends with the lovely other ladies there. It takes time to adjust always, but looking back I have sincere gratitude. I felt like I had a larger family that was helping me (only child) take care of her. The fresh fruit and coffee/tea out at all times between meals is a nice touch. She also used the in-house salon when she remembered and it made a difference in her self esteem and autonomy given she can’t drive.

My father is a resident at the Canton Regency. He is very happy to be there. The staff is excellent! They are very friendly and make my father feel at home. It’s always so nice when I go to visit him. Everyone acknowledges you with a warm welcome. The facility itself is very clean. I highly recommend for anyone looking for a senior place to live.

I just wanted to reach out and say THANK YOU! to the young maintenance men you guys have! Nothing crazy but still made us feel good! I work for a resident and when I came to pick her up yesterday the guys were in there stringing up lights on her Christmas tree. While we were out at dinner she said oh I hope they put the ornaments back on my tree I'm going to be so excited I said no they probably won't you just asked them to put the lights up that would be super cool though if they did! We came back from dinner the tree was lit and all the ornaments were on the tree she was next to in tears I thought that was just super sweet of them and wanted them to know how much she really appreciated it because chances are she's probably going to forget LOL Thank you to all of your staff for all the wonderful care you provide to the residents!

Update 6/24/2025.....Canton Regency reached out to me immediately to address my concerns. I am satisfied with the resolution. My mother has been a resident in assisted living east since May 2024. Most of the aides and nurses are wonderful, caring people....even with the turnover and short staff. The common areas are clean and comfortable. BUT trying to get information about my mother (ex. the meds she is taking, her transportation needs) is very difficult. The person I email rarely, if ever responds. I live out of state and rely on this person for information. Please do better.