Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
Sunrise on Providence
Sunrise on Providence
Sunrise on Providence is a licensed adult care home located in Charlotte, North Carolina. North Carolina Adult Care Homes range from small 2-6 bed family care homes to larger facilities. Homes may obtain special care designations for Alzheimer's and dementia care.
Sunrise on Providence has a licensed capacity of 95 residents. Services include room and board, assistance with bathing, dressing, grooming, medication management, meals, housekeeping, laundry, and supervised activities.
Who We Serve: Adult Care Homes serve older adults and adults with disabilities who cannot live independently but do not need the level of care provided in a skilled nursing facility.
Licensing: Typically licensed by the North Carolina Division of Health Service Regulation, Adult Care Licensure Section.
Payment Options: In North Carolina, Medicaid may help pay for assisted living through the Community Alternatives Program for Disabled Adults (CAP/DA). Eligibility is based on both financial and functional criteria. Contact North Carolina Division of Health Benefits or visit https://medicaid.ncdhhs.gov/ to learn about eligibility requirements and how to apply. Wait lists are common for waiver programs, so applying early is recommended.
Families researching assisted living options should verify the facility's current license status, review any inspection reports, and schedule a visit to assess whether the environment and services meet their loved one's needs. For more information about assisted living regulations in North Carolina, visit North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.
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"We Love it Here!" That's what my mother who's been here since November wrote when we were joining her for dinner, and it brought tears to my eyes!! This "Hallmark Movie" as I call it finally has my mother happy, healthy, and being taken care of the way she deserves. Everyone here cares. Everyone here tries to make her comfortable and is accommodating when we come to visit! After 3 other facilities, I cannot begin to express how much better this place is! The therapy is wonderful - Nick, Samantha, and Michelle are amazing!! The hairdresser that comes every Monday is so kind and goes above and beyond to take care of everyone!! The lovely volunteers do nails for everyone on Wednesday and the Bingo and group activities and space for everyone to enjoy music and art are perfect and so appreciated! That would never have happened at her previous places!! Highly recommended to anyone and everyone who seeks a safe home for their family!
While looking for care for a family member can be stressful, Sunrise on Providence had made the experience so easy. Everyone was friendly, knowledgeable, and professional. The compassion I saw while visiting the facility was heartwarming. All our questions and emails were addressed in a timely fashion. The community itself was clean and pleasant to be in. If you are in need of an assisted living facility, I would highly recommend Sunrise on Providence!
Our family member had a wonderful experience at Sunrise. He was very well cared for, had great meals, and the staff was very friendly. I would highly recommend Sunrise to anyone needing this type of facility.
Top of the line care and staff. Friendly and helpful. I came in a wheelchair and will be walking out to go back home. Couldn’t say enough about the wonderful caregivers who took care of me. Therapy is over the top excellent.
Mom resided at Sunrise on Providence for 4 months. During that time (2025) we had several conversations with managers, nurses and staff about concerns as well as real needs. We witnessed and experienced negligence and serious concerns about the physical and emotional well being of our mom as well as other residents. As a result, We removed mom from Sunrise. We were concerned about other residents at Sunrise. Therefore we advised DSS about our concerns. Additionally, per notification of family complaint- the Mecklenburg County Dept of Social Services ChildFamily & Adult Services substantiated 10A NCAC 13 F .0902(b) Healthcare alleged complaint Failure to ensure residents healthcare needs were met via letter dated 5/23/25. Complaint NC00229807 04/29/25. Unfortunately, we have moved my mom on from here. The negligence was real not imagined and we can only wish our loved one is the only one who was hurt. But we know differently no matter how you choose to respond. We honestly believe It is our duty to review our experience at Sunrise accurately so everyone can make an informed decision about their loved one.
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