Brookdale Mandarin
Brookdale Mandarin
★★★★★ 3.9 (32 reviews)
Assisted Living Facility • 170 Licensed Beds
10790 Old St Augustine Rd, Jacksonville, FL
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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Brookdale Mandarin

Assisted Living Facility • 170 Licensed Beds
10790 Old St Augustine Rd,
Jacksonville, FL
Hours of Operation
About

Brookdale Mandarin

Brookdale Mandarin is a licensed assisted living facility located in Jacksonville, Florida. Florida Assisted Living Facilities range from small residential homes to large communities. Facilities may hold specialty licenses for Limited Nursing Services (LNS), Extended Congregate Care (ECC), or Limited Mental Health (LMH).

Brookdale Mandarin has a licensed capacity of 170 residents. Services typically include assistance with activities of daily living (bathing, dressing, toileting, transferring, eating), medication management, meals, housekeeping, laundry, social and recreational activities, transportation, and 24-hour staff availability. Some facilities offer specialized memory care.

Who We Serve: Assisted Living Facilities serve older adults and people with disabilities who need help with daily activities but do not require the 24-hour skilled nursing care provided in nursing homes.

Licensing: Typically licensed by the Florida Agency for Health Care Administration (AHCA).

Payment Options: In Florida, Medicaid may help pay for assisted living through the Statewide Medicaid Managed Care Long-Term Care Program. Eligibility is based on both financial and functional criteria. Contact Florida Agency for Health Care Administration or visit https://ahca.myflorida.com/medicaid/statewide_mc/smmc_ltc.shtml to learn about eligibility requirements and how to apply. Wait lists are common for waiver programs, so applying early is recommended.

Families researching assisted living options should verify the facility's current license status, review any inspection reports, and schedule a visit to assess whether the environment and services meet their loved one's needs. You can verify this facility's license and view inspection reports at Florida's facility search. For more information about assisted living regulations in Florida, visit Florida Agency for Health Care Administration.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Specialties

Specialized care programs tailored to unique health needs

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Reviews

3.9 ★★★★★ (32 reviews)
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Debra Sanders's profile photo
Debra Sanders a year ago
★★★★★

We chose Brookdale Mandarin above all others for our Aunt, who was greatly resistant to making this necessary move. In our experience, the Brookdale standard includes constant professionalism, efficiency and exceptional skill, with an unexpected, tangible heaping of love from this dedicated staff for its residents. The Brookdale team members treat our Aunt with the tender respect due their own grandmothers. Marco keeps her apartment spotless and chats with her as a cherished, life-long friend. Amy, KeKe, Shannon and their team keep an eagle eye on her health and comfort with the utmost patience and perseverance. Audrey answers questions immediately, with complete transparency as to billing and facility guidelines. And Courtney is just pure joy, serving everyone with a selflessness rarely seen in this world, much less in this industry. This team has restored my faith in senior living facilities. I have yet to be on the premises and not observe a staff member running to hug a resident, whose face then beams with joy. There are constant facility improvements and numerous daily activities and events enjoyed by smiling, friendly residents. In my frequent visits, I typically encounter no less than a dozen staff members tirelessly serving, assisting, answering questions and offering endless encouragement to both residents and concerned family members. Brookdale Mandarin feels like an extension of our family, and has cared for our Aunt in ways we could not. We are forever grateful!

Peggy Faison's profile photo
Peggy Faison a year ago
★★★★★

While I did not feel quite ready to move, the staff quickly overwhelmed me with love and kindness (especially on days of struggle.) They see to my every need and keep the facility sparkling clean. Special thanks to my new, dear friends Courtney, Marco and Amy! Everyone here treats me as their favorite person. My family is so grateful for this fine facility! Amenities we’ve enjoyed: -Spacious, newly renovated studio apartment (see photos) -Top notch Cleaning services -Caring personal assistance -Excellent nursing care -Healthy meal options -Two bedroom closets and utility closet -Lots of kitchen storage and full size appliances -Lovely, safe bathroom -It has to be repeated: so much loving care!

Stephen Jorgensen's profile photo
Stephen Jorgensen 4 months ago
★★★★★

My mother-in-law, Loretta, has been at Brookdale Mandarin for six(6) years now and enjoy's living here. Her 1BR apartment is well laid out and has everything she needs. Staff is awesome and cares for all the residents like their own family. Meals are amazing and there are always great choices. The social calendar is always full with various activities and events. There is on-site nursing staff available 24/7. In addition there is in-house staff for exercise and rehab needs along with a full size outdoor pool in the back. There are two (2) handicap accessible buses driven by a licensed staff member to take residents off site as needed. The building has a full size emergency generator in case of any power outages. Conveniently located to grocery stores, restaurants and pharmacies as well. Overall a great setup.

Scott S's profile photo
Scott S a month ago
★★★★★

I recently visited my 86yr old mother at Brookdale Mandarin and was very pleased to find her happy, safe and involved with the activities and making friends with other residents and the staff. I was very thankful and impressed during my 10 day visit.

Cassandra Watts's profile photo
Cassandra Watts 5 months ago
★★★★★

Brookdale Mandrain is an excellent Assistant Living Facility to live, the staff really care about the residents, the service they provide is amazing, we are so grateful for them. And my Uncle is very happy there, I am so glad my husband and I decided to take my uncle there.

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