Apple Village Assisted Living

The staff at Apple Village are the best! They are so kind and caring. I’ve seen them work tirelessly to make sure their residents are taken care of. There’s also not a better view in Utah than the one from the kitchen deck!

Horrified by What I Saw on the Tour – DO NOT Send Your Loved One Here! I recently toured Apple Village Assisted Living, and I was absolutely horrified by what I witnessed. I cannot believe this place is allowed to operate, let alone care for vulnerable residents. If you’re considering this facility for a loved one—DON’T. Disgusting kitchen and food: The kitchen was a complete nightmare—dirty, disorganized, and reeking of old, spoiled food. I saw cold, unappetizing meals being served to residents, and I can’t imagine anyone actually eating that. The level of sanitation was appalling; I wouldn’t eat here, let alone trust them to feed my loved one. Horrible living conditions: I saw mold growing on the walls, leaky ceilings with water stains, and mice droppings in corners. There were bugs crawling near the dining area, and the entire place smelled musty and unclean. It was shocking. Neglect and unprofessional staff: The staff was rude and dismissive, talking down to residents and ignoring basic needs. The kitchen staff was openly unprofessional, and I overheard staff complaining about their jobs rather than focusing on care. Some of the so-called "nurses" looked strung out and completely unfit to be handling medication or caring for anyone. A disturbing lack of leadership: The administrator was shockingly rude, with no professionalism whatsoever. Rather than leading a well-run facility, it’s clear they are letting things completely fall apart. The entire place felt neglected and mismanaged. I was only there for a tour, and yet I left feeling sick to my stomach thinking about the poor residents trapped in this mess. I wouldn’t leave an enemy here, let alone someone I care about. Please, do your research and stay far away from Apple Village.

Apple Village is an amazing place. The staff is just amazing the staff is just very friendly, they have such a big heart and very caring. The residents just love them all. They are very welcoming and gets along very well with other residents it's just amazing watching all the residents get to together with one another for activities or even just socializing having a conversation with one another. The administrator is just amazing hes always there when in need takes everyone's concerns serious.

A year ago, I would have written a glowing recommendation. My mother loved the staff, residents, and care. It made leaving her home an easier transition. Two months ago, we were told rates needed to be raised to compete and keep the great staff. We happily agreed because we were so happy with the care. One month ago, apparently to cut costs staff were cut as well. The administrator had a meeting with the residents informing them that changes were coming and the staff were told "our way or the highway". Most of the great staff left, these people were not just aides they were family that my mother has been with for almost 3 years. Quickly, care started to decline including showers not being completed, cares not being completed, waiting for staff all night for an emergency. When this was taken to the administrator my mother had her shower time changed for the convenience of the facility, and when it happened a second time she was outright ignored and dismissed. "Our way or the highway" now includes 2 aides for 76 residents. If your mother or father had an emergency, would they get the help or services they needed? I've helped residents at The gardens, another assisted living ran by this company and I'm afraid Apple Village is going to quickly become another Gardens.

The staff at Apple Village is kind and caring, which is good. The administrator is only on-site 2 or 3 days a week and is often non responsive to the residents' needs and concerns. The food is poor to mediocre and often served cold. I would not recommend placing your lived ones at this establishment.