Brookdale Monroe

My Grandfather lived here for about 5 years before he decided to move back to his hometown as he had mobility issues and needed assistance with meals and cleaning. Within the last month or two of his lease, the cleaning and hospitality staff had stopped reporting to clean his unit including his restroom which needed daily maintenance with his health issues. The bathroom was unkept to the point a family member came and cleaned and sanitized it. This was beyond disappointing to hear as he had already was paying for the so-called assistance. Furthermore, the meal portions were very small and limited.

Sponsered a drag show! With a beautiful campus and decent-sized rooms, 10 minutes from her grandkids, my mom was planning to sell her house and then move-in here. Then while Googling them one day, I stumbled upon their sponsorship of a drag show at the nearby senior center. I messaged them to verify this wasn't a mistake or rogue employee, but they didn't respond. When they eventually contacted me generally, they responded that they had just wanted to be welcoming to all. But actively supporting someone's sin isn't the same as welcoming a person. It's also unwelcoming and disrespectful to others who do not share that worldview, especially the people of faith already living there. We know they are there because we were drawn in part for the Bible study group. Shortly thereafter, we also heard from a friend who works in food service at such places, that there are other reasons to stay away from Brookdale in Monroe. Basically that it is very expensive yet has poor quality care, and that they make the employees sign agreements not to share publicly about the conditions. She did think the food was good there, however. On our recent trip to the area, my mom went and looked again just to be sure, but neither of us could stomach the idea of supporting a company that promotes such evil. This is despite the fact that my mom will probably see her grandkids a lot less as a result, which is a tragedy for both her and them, but some things you just don't compromise on.

When I get old enough to need a senior living facility I hope I find a place just like this one. Everyone here seems so nice and caring. The food tastes good and the cafe staff is very friendly. The lady at the front counter is nice and upper management is very caring. Lisa is so funny and when she interacts with the residents you can just tell they love her. She is a hoot and a half!

My mother has been a residence at Brookdale Monroe since last Sept and just loves it there. The staff is great and doing everything in their power to keep their residences safe. The apartments range in size and price and mom just loves her apartment, it is the perfect size for her. The food is good and they take good care about her food allergies and restrictions in helping to keep her well and happy. She tells me all the time how nice every one is and how friendly all the residences are. This is the best move we could have made at this time for our mom. The pictures are from our visit for her 90th birthday celebration in February

My mom just took up residence there the end of November. Unfortunately she only spent 4 nights there before having a fall and breaking her hip and pelvis. She spent over a month at a rehab facility. From the initial intake process and all the time I have spent there physically (I am managing her care from out of state) the facility and the staff are exemplary, caring and considerate. Unfortunately they overcharged my mom's account by a large amount in the first month. I have talked to them several times, and unfortunately they do not return my calls and have made no move to adjust her account. If anyone is managing accounts on family member accounts, pay close attention!