Bayberry Commons Assisted Living

A shout-out to the staff and administration at Bayberry Commons for their loving support of my mom over the past four years. Mom lived in the Memory Care area, which holds only 14 elders. I loved the small size, the well-trained, loving caregivers, and the low turnover in staff (so important for dementia care). Despite some pretty rough behavior on my mom's part at times, staff remained compassionate, caring and professional. The physical grounds are beautiful and respectfully maintained. The rooms in memory care are large and private, a rarity in the memory care world. Bayberry is well managed, with accessible administrators who provide clear communication, advice when asked, and more than once, a hug when needed. Most important, the sense that mom was part of a community, not a customer in a facility, made all the difference. Thanks, Bayberry, for all you did to make the last few tough years better for mom and for all of us.

Bayberry was recommended to me by social workers at the hospital. I hadn’t heard of it. When I visited it I was so pleased. It’s not as large a facility as most and it felt more like a home. The staff are caring and loving to the patients. They make sure all needs are taken care of. My mom has been there over 3 years. Just recently she moved to memory care. I can’t say enough about the compassion and care there. I’m very greatful for all of them! I give 5 stars! No 6!

My mother spent the last several years of her long life at Bayberry. I have to say, that before she got an apartment there, she and I had been through Assisted Living facilities in this area that were promised by experts in Elder Care to be some of the best. They were nothing less than nightmares - predatory places whose way of operating made it seem that their aim was to strip elders of their life's savings, while providing poor (or no) service in return. I had figured that Bayberry would just be a different 'flavor' of abuse, but I could not have been more wrong than that. The staff was competent, truly caring, and always took that extra step beyond what was needed to make my mother really enjoy living there. I think part of the reason she lived to such a ripe old age was this 'tenor' to Bayberry. I'll always be grateful to them. And, being in healthcare myself, I knew what to look for and what I was looking at. I don't understand how Bayberry gets the most competent personnel, and the most empathic ones, while other places in the same area don't begin to match up. But they do. And administration was always more than fair, and transparent!, about what she was charged for the level of care she received. Sorry this review is so long, but having been through the mill myself with my mother's care, I hope this is helpful to others in terms of choosing a place where he needn't worry about the quality of care they're receiving - the best, no contest!

My dad has been a resident for almost 4 1/2 years. He recently went on hospice and needed a hoyer. This facility doesn’t allow them and overall has gone drastically downhill. I’ve had no communication with them about this. Left messages myself and not getting a call or update or even when he has to move. This is crud. Now I have to put my dad thru the trauma of moving right after the emotional distress going on hospice takes on him.

Bayberry Commons is a good place. The management staff and residents are all one beautiful family unit in happiness and trying times. The rooms are bright and maintained particularly in the memory care and residents recieve high quality treatment from people who work hard to meet their daily needs. The beauty of Springfield is all around as assited living residents can walk the grounds freely and safely while memory care residents enjoy a secure private courtyard accompanied by their loving caregivers. Come try Bayberry for yourself. You will be glad you did.