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★★★★★
My mom moved into Sunrise after a bad fall, and we couldn't have been more pleased with our decision! Every single staff member treated my mother with real care and attention, and with a positive attitude. Always felt that my mother was in good hands, and she enjoyed her time at Sunrise.
★★★★★
My mom has been a resident of Sunrise of Westfield for 2 1/2 years. She went there kicking and screaming and now would never want to leave. The wonderful people who work there and live there are like a family. They truly get to know each other and look out for each other. It is a real community.
A special shout out to Patricia Williams who runs the nursing care program. Patty is a truly kind and compassionate person and a consummate professional. I have found that there is nothing she cannot handle. She is responsive to all concerns and questions, not only of the residents, but also their families. We rest easy knowing that Patty is on the case and overseeing the care of my mom.
I must say that everyone is outstanding at Sunrise, from the folks in housekeeping, to the personnel in food service, to the front desk, to the care aides and the nursing staff. They really get to know each resident well and they truly care about their happiness and well being.
It is also a lovely group of people who have chosen Sunrise as their home. My mom was immediately welcomed by the current residents. She found a large group of instant friends. The loneliness and boredom she experienced before Sunrise was replaced by warmth, safety, happiness, fun and companionship.
When my mom passed away this week of natural causes, her friends and the Sunrise staff cried as much as our family. It was then that I realized what a truly special place Sunrise is and how loved and cared for my mom was for the past 2 1/2 years. It gave us much solace to know how much she was loved at Sunrise and what a great time she had while she was there. Thank you to all the wonderful, kind and compassionate people who work at Sunrise and made such a difference in my mom’s last years and, by default, mine as well!
★★★★★
Our Mom is in the memory unit and I cannot say enough about how happy we are with the care she’s receiving. I’m a retired nurse, and her health care proxy, so I’m somewhat on top of things and I can wholeheartedly attest to how conscientious and caring the entire organization is. The hands-on care that she receives comes from a place of warmth and genuine caring. The Manager, Kerry Ann, has been there for a few years and she improved an already great care model. She helps us and advises us on all things and we trust her implicitly. She runs a tight ship I’d imagine, as the entire unit is immaculate, no matter the time of day we visit. Our mom’s apartment is clean and tidy, she is dressed and has make up on, and she is participating in activities. The staff is incredible, all of them. Lawanda has been a primary care provider to her and she feels like family to us. Mom adores her and we see how that love is authentically retuned to her. Our Mom is safe, happy, loved and well-cared for. A decade of worry and searching for a solution to a difficult situation, has a happy and optimal solution for this family. We couldn’t be more pleased. Kudos to all those who work hard every day to earn this glowing review. You deserve it.
★★★★★
My mom moved in several months ago and I am so pleased with the staff! Just last week, they offered an onsite flu clinic. Just another way that Patty and her team take such good care of the residents. My mom adores Patty and speaks so highly of the loving care and attention she gets.
★★★★★
My 97 year old cousin had advancing dementia and could no longer care for herself. When I hired others to help her, she fired them. She was unhappy in my home. The decision was made to move her to Sunrise because it solved almost all of her complaints about daily life including the need to climb stairs, inability to clean house, loneliness, and inability to engage in pleasurable activities. Sunrise took care of all of those problems. She often did not often make use of the weekly drives, the entertainments, and the activities. However, staff always made her aware of the availability and encouraged her to take advantage of them. Whenever she did engage, she enjoyed herself.
At the very end of her life, my cousin was treated with dignity and respect. When we were called that the end was near, someone stayed with her until we got there. While we were there, the staff was attentive and caring of our needs. Our experience at Sunrise was outstanding.
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