Alliance Homecare

The coordinator and nurses do not communicate with each other. Rather both parties place the blame on the Home Health Aide. They're unreliable, their is no transparency in regards about the case, bad communication skills, extremely rude, and unprofessional. How does an HHA have control over an incompetent coordinator that calls you very late at night and threatens you that if you don't answer they will have no choice but to replace you?. The problem with this agency is that each department does not communicate.

We are about to start using Alliance, after having had a wonderful home visit and intake for my 94-year old father. The woman who came was delightful, efficient, bright and conscientious. She was lso through. She asked all the right and good questions. I am impressed by the quickness of the Alliance team's response so far.

I have referred multiple patients to Alliance Homecare over the years. The results have always been excellent. Whether the case is a complicated one, with difficult medical issues, or a more straightforward home-care situation, the professionals at Alliance always respond quickly, competently, and with a maximum of sensitivity for the patient’s needs. This agency always strives to provide the sort of homecare that I would want and expect for my own grandparents. The team at Alliance is made up of exceptional professionals. The service they provide stands out for its personalization, and the extremely high standard of medical care they provide. Alliance is special because they work so closely with the patient’s needs, the family, and the other medical professionals to provide a seamless experience for the patient. Highest recommendation for this agency.

From top to bottom, they are very rude and unprofessional and play brother's keeper. In other words, asking to speak to a supervisor won't get you anywhere. They spend more trying to give the illusion of being a good agency rather than actually being a good agency. You may not realize this at the beginning, but it won't take long before you tell yourself, "they fooled me."

As an SLP, I deeply value the care and professionalism Alliance Homecare brings to families. Their team is compassionate, highly skilled, and truly understands the emotional and medical needs of children and their families. I always feel confident recommending Alliance to the families I work with.