Ambercare

It's Friday night pre-holiday. My nurse left here today worried about the condition of my wound. She (DiShean) called the primary care providers and convinced them that this wound was a real problem. She called us tonight to say a new prescription had been called and was now ready. I am just overwhelmed with gratitude.

Had a friend who was with Amber care had bad experience with one of the caregiver throwing personal belongings away. My friend went to the office and talked to the staff about the situation. Staff is not doing anything about the situation.My friend talk to lady named Juanita and my friend told me she didn't do anything to help out problem. My friend told me that they even talked to the director and said that caregiver is not going back to help the clients. My friend also told me that they kept the caregiver and assigned her somewhere else. Me and my friend are like what the heck is going on with this situation amber care is awful. How can the agency do this to my friend. My friend also told me that the caregiver went to the office crying to a lady named Juanita saying the caregiver was upset with my friend because she felt like she was not doing her job pretty . Common sense why would she throw personal belongings in a bag like clothes and food that was still good in a bag for garbage to get picked up. Juanita the office staff fell for the caregiver stupidity of throw my friend clothes away. My friend even brought it to my attention that Juanita is not very professional. My friend told me that they even spoke to the director and the director told my friend that they kept the caregiver and assigned her to some one else. AMBER care is so awful how they treat the clients my friend and I don't know how they can get away with this. My friend now sees how they treat the clients who does this amber care does this kind of behavior to keep a caregiver that throw personal belongings away . Juanita is not friendly at all. They are just a joke all sround they should be ashamed of themselves for not being a good company advertising sounds good but not. Been told that they have caregiver wanting to work no office staff calls back hey say that they care about the clients and caregiver well me and my friend sees that they don't Amber care is awful company. My friend also told me that they had a caregiver working with him and took the caregiver away and has had no help for 2 weeks now. Has been struggling ever since then ambercare does not know what they are doing. They are just a joke how can you treat someone who needs help like this. Two office staff at front are very nice and friendly.

Assisting a friend discharged late from the hospital - that evening received call for a home health visit the next morning. The nurse was very helpful and reassuring. The Hospice team was chosen, and the nurse came the same day after hours on Friday evening. Received calls, visits and follow up from social services, nursing and care assistants. While we had realistic expectations, our experience is positive, and each Ambercare team member assisting is genuinely appreciated! Even the Hospice Director called to help with some details. Thank you team Ambercare for always putting the interests of my good friend first!! Philippians 2:3,4

We had an absolutely terrible experience with their hospice. My father was admitted in extreme pain and they did not Have the nurses available to provide crisis care. They did not see a social worker the entire time. The nurse kept pushing their spiritual care advisor on the family even though we told them we had our own pastor. They counted the leftover medication’s right in front of the entire family within an hour of my father’s death. I would stay far away from this hospice. They have no idea what they’re doing and are understaffed. I will definitely be filing a complaint with Medicare regarding the care my father received.

I waited for a long time up front. Then the lady that does the interview’s is rude and has such an attitude. I don’t even wanna imagine how they treat there employees or the other people there