Intake Coordinator- Burbank, CA

Job description We are seeking a dedicated intake coordinator to join our Home Health team in Burbank. You will be responsible for accepting referrals from the company’s referral sources, communicate with them, and maintain professional relationships. The position holder is required to organize and manage referral information, processes accurately, and distribute it over the other departments based on the given route. Intake coordinators report to the office manager and/or DON. Intake Coordinator Responsibility: Answer the phone call within the first 3 rings. Check referral portals and accept referrals. Communicate and discuss with the office manager and DON if needed. Constantly check and keep faxes updated. Print, collect, organize, and manage all accepted referrals, the process for information verification, eligibility check, and data entry. Distribute charts and information in a timely manner for further processes for billing. Process ancillary referrals to PT, OT, MSW ect. Maintain track of ancillary invoices, uploading of notes. Call newly accepted patients, introduce the company, and verify their information in the referral. Maintain a professional, positive, and motivated working environment. Implement given tools and materials on daily basis. Submit daily written or verbal reports to the office manager and DON about accepted referrals, ongoing patients. Maintain good communication and professional relationships with the staffing department. Skills Required: Motivated, trustworthy, and fast orienting individual. Professional and responsible approach to work. Able to work under high pressure and in a fast pace environment. Flexible and fast learner. Problem-solving skills. Critical thinking and ability to use the best judgment. Excellent written and verbal communication skills. Spanish speaking is a must. High School Diploma. Experience in a medical field preferred.