Health Services Coordinator (Full Time)

MINIMUM JOB QULIFICATION AND REQUIREMENTS: RN or LPN and two or more years of experience in related field preferred Licensure and training per state requirements Able to think, act, and intervene independently in both routine and emergency situations Ability to relate to residents and staff in a courteous and diplomatic manner under all circumstances Able to work flexible hours and participate in holiday activities Work collaboratively in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work with little supervision and maintain a high level of performance Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures, and standards Satisfactorily pass Sunshine’s and state-regulated criminal record clearance, health screening, and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Responsible for assisting with the smooth operation of the care staff, including scheduling, interviews, etc. Team Management- supervise community Med-Techs Careful monitoring of resident healthcare routines Responsible for completing resident incident reports and following reporting procedures as defined by specific state requirements Assisting with ADL’s such as dressing and undressing (clothing should be clean and appropriate for the season), bathing and personal hygiene (shaving, dental hygiene, nail care, hair and foot care), etc. Care of ADL devices such as eyeglasses, contact lenses, hearing aids Working knowledge of all state regulations pertaining to resident care Observes and reports changes in residents’ status to Health Services Director as needed Conducts room checks and resident rounds Monitors for environmental safety hazards Responds appropriately, promptly, and positively to resident requests for assistance, including emergency pull cords, resident pages, telephone calls, and requests from family and friends Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations Daily maintenance of resident records, including documentation related to leisure activities, incidents and observations, errors and accidents, changes in resident’s physical or emotional condition. Promptly reports any changes or emergencies to Health Services Director and Executive Director Follows up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns Acts as ambassador and public relations representative to guests and other off-campus visitors Maintains all certifications required for employment Monitors appropriate use of resident care, office, and other supplies Assists in maintaining resident census records Responsible for participating in and supporting the resident-centered activity program by encouraging resident involvement OTHER JOB DUTIES AND RESPONSIBILITIES: Perform all work assigned for the agreed-upon salary, accepting no additional payment nonperishable gifts from residents, vendors, Community management, or others Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Interact and communicate with all employees and residents in a professional and respectful manner Represent Sunshine Retirement Living and the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather Conditions. If you have questions, check with your supervisor Adhere to all company policies