Resident Care Manager

Job Specific Duties: -Provide oversight of the nursing staff and patient/resident care including staffing, orientation, education, policy/process compliance and overall quality of patient/resident interaction and care. -Create an environment of collaboration and mentorship. Manager is expected to adjust schedule to include periodic night shift presence. Manager will also support/assume nursing duties in extreme need situation or as operationally required. -Support customer service guidelines by developing patient/resident and family relations, supporting the care team to provide exemplary customer service and demonstrating proactive service recovery. -Initiate, coordinate and oversee the Resident Assessment Instrument (RAI) process on his/her unit. Completes the nursing elements of the Minimum Data Set (MDS) 3.0, provides staff orientation and education as needed, i.e. MDS system. -Implement plans of care or assist other licensed personnel in implementing plan of care. -Facilitate care conferences in LTC, attend when necessary care conferences in TCU. -Coordinate and communicates with the interdisciplinary team. -Initiate and coordinate processes that will maximize reimbursement and assure compliance with federal and state guidelines. ARDs optimize the PDPM System. -Facilitates and/or participates in weekly Utilization Review meetings and monthly triple check. -Adhere to State and Federal rules and regulations concerning delivery of resident care and assures that nursing services are provided and documented accordingly. -Evaluate nursing care delivery by administering resident care audits and perform focused rounds in the unit/facility to ensure that the safety, comfort and needs of patients/residents and families are provided in a timely, courteous and professional manner. -Maintain a visible and participatory presence on the unit and address needs or concerns in a timely manner. -Maintain adherence of nursing practice on the unit according to the Montana State Nurse Practice Act, the State Board of Nursing regulations, the regulatory standards governing Immanuel Lutheran Communities and the application of the standards to the policies and procedures. -Participate in the safety, quality, and risk management programs to improve structure, process and outcomes of care. Participate in organizational committees/task forces as assigned -Assist Nursing Home Administrator with the preparation for and collaboration with other team members prior to and during the CMS and long-term care survey. Schedule: -Works four ten hour shifts (Sunday – Wednesday; Wednesday – Saturday; Monday – Thursday, on call 1 weekend every 3 weeks, may be required to work other shifts as needed. -This position requires attendance of meetings and educational classes for the purpose of staff reviews, unit staff meetings, and quality improvement, required education, unit competencies and certification courses. Requirements -Current unencumbered Montana RN/LPN License. -Current Healthcare Provider CPR certification. -Bachelor degree in Nursing preferred, but is not required. -A minimum of 2 years of experience in a nursing leadership role. A minimum of 3 years long term care experience. Will consider combinations of experience and education. -Possess knowledge of the health care environment, long term care regulations, and care delivery systems as they apply to the clinical practices on the unit. -Ability to employ critical thinking skills, decision making and professional judgment. -Experience with nursing information systems, Medicare billing, and PDPM.