WILLOW CREEK HEALTHCARE CENTER
Skilled Nursing Facility | Medicare and Medicaid Certified
159 Licensed Beds
159 Licensed Beds
About
Willow Creek Healthcare Center is a 159 Bed Medicare And Medicaid Certified Nursing Home located in Clovis, CA. Willow Creek Healthcare Center is certified by the Centers for Medicare & Medicaid Services (CMS) and they provide skilled nursing services to patients in a post-acute care setting. Willow Creek Healthcare Center can be contacted at (559) 323-6200 for more information.
Skilled Nursing Facilities are one of the Medicare certified provider types who are participate in the CMS Quality initiatives in order to accept Medicare for payment. To learn more Skilled Nursing Facility quality measure performances, Medicare five star ratings, survey report information, patient-to-staffing ratios and more, please view the Medicare Report for Willow Creek Healthcare Center.
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Reviews
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The staff here have been exceptionally helpful and supportive. My friend has been in and out of hospital for the past year. At times, she can be at the very least,difficult. Priscilla and JoAnne in social services have been so incredibly helpful in helping us navigate the aspects of providing support services throughout. Also David, the charge nurse at station 3 has been a beacon of care. He demonstrates a gentle and proactive level of care and respect often lacking in similar environments. I must also mention Bobbie, her CNA who whom she mentions to be a spark of light in an often dim experience.
Thank you to all of you for your genuine and unwavering dedication. Please know you are very much appreciated.
Go someplace else. My father received such poor care while at this facility that we would not recommend this to anyone. My mother stayed there for 12 hours every day just to make sure that he had what he needed. No response to pushing the bell for help. Would not recommend.
Where do I even begin? Esmeralda, the receptionist, is always professional and greets everyone with a warm smile. Visiting a medical office can be nerve-wracking, but her calm and friendly demeanor immediately puts you at ease. She truly creates a welcoming atmosphere from the moment you walk in.
From the hospital I chose from a list of at least 20 care facilities that was given to me at the hospital to look over and choose from. I'm glad I chose Willow Creek. I was there for about a week and I was very well taken care of. Clean facility and friendly staff. The nurses were great and my meds were given to me correctly and on time. All the staff was so friendly and I was even able to have my little chihuahua come visit me for a day which made us both so happy and I appreciate it so much that I was able to do this. I was given such good care at the rehab sessions and good tips on how to strengthen myself and take care of myself when I leave. Just would like to thank everybody and wish everybody well.
Terrible Experience at Willow Creek for My Grandma’s Rehab
Our experience with Willow Creek has been incredibly disappointing. Most of the nurses don’t speak Spanish, making communication extremely difficult for my grandmother. It was nearly impossible to get ahold of anyone for updates—after calling the social worker repeatedly for 3 weeks about her discharge, I never received a call back.
The nurses also failed to follow her proper diet plan, leading to her losing over 30 pounds in just the first two weeks. She’s been there for 2 months, and only recently was I able to speak to someone in person to get real answers.
To make matters worse, we found a bed bug in her bed. The facility is unclean, poorly managed, and it’s clear many of the staff don’t care about the patients. I wouldn’t recommend this place to anyone looking for proper care for their loved ones.
Medicare Star Ratings History
Quarterly Performance for Willow Creek Healthcare Center, 2013-2024 (View Current Ratings on Medicare.gov)
Source: medicare.gov
Average Direct Care Minutes Per Resident (Per Day)
Quarterly Performance for Nursing and Physical Therapy Direct Care Minutes for Willow Creek Healthcare Center, 2013-2024
Source: medicare.gov
Average Direct Care Minutes Per Resident Per Day information is based on data submitted to the Centers for Medicare & Medicaid Services (CMS) by Willow Creek Healthcare Center. For informational purposes only.
WILLOW CREEK HEALTHCARE CENTER
Overall Rating
Quality Measures
Health Inspections
Staffing
Star Ratings are based on Medicare Nursing Home Compare Data as of November 23, 2024. View Medicare star rating performance history exclusively on CareListings.
Average Direct Care Per Resident (Per Day)
Certified Nursing Assistants (CNA)
153 minutes
153 minutes
Licensed Vocational Nurses (LVN)
52 minutes
52 minutes
Registered Nurses
(RN)
20 minutes
(RN)
20 minutes
Physical Therapy
(PT)
7 minutes
(PT)
7 minutes
Average direct care minutes per resident per day are based on Medicare Nursing Home Compare data as of November 23, 2024.
Services Offered
Activities
Clinical Laboratory
Dental Services
Diagnostic X-Ray
Dietary Services
Housekeeping
Mental Health
Nursing
Occupational Therapy
Organized Family Member Group
Organized Resident Group
Pharmacy
Physical Therapy
Physician Services
Physician Extenders
Podiatric
Other Activities
Social Services
Social Work
Speech Pathology
Therapeutic Recreation
Compare Caregiver and Nurse Salaries in Clovis, CA
