Westlake Health Campus
Westlake Health Campus
4.3 (47 reviews)
Skilled Nursing Facility • 65 Licensed Beds
10735 Bogie Lake Road, Commerce, MI
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Westlake Health Campus

Skilled Nursing Facility • 65 Licensed Beds
10735 Bogie Lake Road,
Commerce, MI
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Westlake Health Campus – Medicare Certified Since 2008

Westlake Health Campus is a Medicare and Medicaid certified skilled nursing facility located in Commerce, Michigan. This facility has been serving the community for 18 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 65 certified beds with a current occupancy rate of 95% (averaging 58 residents per day), which is very high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.28 hours of total nursing care per resident per day (2.08 hours from CNAs, 1.03 hours from LPNs, 1.17 hours from RNs). Physical therapy staffing is 0.08 hours per resident per day. This staffing level meets research-recommended quality thresholds.

Medicare Quality Ratings: According to CMS, Westlake Health Campus has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 4 stars, quality measures: 4 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Westlake Health Campus compares to 91 facilities in Warren-Troy-Farmington Hills, MI

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
3
2.9
Quality Measures
Clinical outcomes & safety
4
3.8
Health Inspections
State survey results
3
2.6
Staffing
Nurse-to-resident ratio
4
3.2
Staffing Hours (per resident/day)
RN Hours
Registered nurses
1.17 hrs
0.69 hrs
LPN/LVN Hours
Licensed practical nurses
1.03 hrs
1.15 hrs
CNA Hours
Certified nursing assistants
2.08 hrs
2.19 hrs
Total Nursing Hours
CNA + LPN + RN combined
4.29 hrs
4.03 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
2.2 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
2.0 %
CNA Agency Use
% of CNA hours from contractors
0 %
1.9 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
29 %
46 %
Occupancy Rate
Percentage of beds filled
95 %
82 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$469
$483
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 91 facilities in Warren-Troy-Farmington Hills, MI.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
3/5
Quality Measures
4/5
Health Inspections
3/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 91 other nursing homes in Warren-Troy-Farmington Hills, MI

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Westlake Health Campus
Warren-Troy-Farmington Hills, MI Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Westlake Health Campus
Warren-Troy-Farmington Hills, MI Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Westlake Health Campus
Warren-Troy-Farmington Hills, MI Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Westlake Health Campus
Warren-Troy-Farmington Hills, MI Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
125
minutes/day
CNAs
Certified Nursing Assistants
62
minutes/day
LPNs
Licensed Practical Nurses
70
minutes/day
RNs
Registered Nurses
5
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Westlake Health Campus
Warren-Troy-Farmington Hills, MI Average (81.7%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$469
per resident per day
Compared to 91 facilities in your area
Below local median ($483)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
9% -6% Above
Net Income
Annual profit or loss
$1,596,508 $-104,281 Above
Staff Cost per Resident
Daily salary expense per resident
$168/day $167/day Higher
Occupancy Rate
Bed utilization percentage
95% 79% Higher
Est. Daily Rate
Average revenue per patient day
$469/day $483/day Lower
Total Beds
Licensed bed capacity
65 124 Smaller

Local comparisons based on 91 skilled nursing facilities in the Warren-Troy-Farmington Hills, MI metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$15,703,007
Operating Expenses
Total operating costs
$14,248,046
Total Salaries
Staff compensation
$6,266,338
Contract Labor
Agency & temp staff
$950,604

Payer Mix

Medicare
11%
Medicaid
23%
Private Pay & Other
66%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
37,353
Medicare
Short-term skilled nursing
11%
Medicaid
Long-term care residents
23%
Private Pay / Other
Self-pay, insurance, VA
66%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
32.41
days
Medicare Stays
21.87
days
Medicaid Stays
153.78
days
Total Admissions
582
Total Discharges
801
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in COMMERCE

Join Our Caring Team

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COMMERCE, MI
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COMMERCE, MI
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COMMERCE, MI
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Reviews

4.3 (47 reviews)
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Heather Fagan's profile photo
Heather Fagan 2 months ago

My husband was admitted to Westlake for rehabilitation services after contacting COVID. Westlake helped us to trust and heal from this serious sickness. The staff was always friendly and cheerful. They took a personal interest in my husband’s progress and comfort. Medicine was always administered in a timely manner and the process was individualized so that mistakes were not made. I visited my husband 1-2 times a day each day for the month and an half he was there. As a result, I got to observe the care and friendliness with which residents were treated. No one likes to be in the position where rehab is needed, but this facility strives for and obtains a very humane level of care. We are thankful for them.

Michelle Lumsden's profile photo
Michelle Lumsden 3 months ago

My mother stayed here for short term rehab after surgery. The people here are all so nice! The food was good. I ate in the dining room with her several times. The aides, nurses, and therapists were all very kind and understanding. We had a small hiccup upon arrival, and the staff was quick to remedy it. Special shout out to Mario, Bailey, April and Marty! There were so many more wonderful people there. I just dont remember all the names! If you are looking for a place for short term rehab, I highly recommend West Lake.

Sheri Crocker's profile photo
Sheri Crocker 6 months ago

Westlake has been everything we hoped it would be! Mom and dad moved into the independent living Villas 2 years ago. The Villa was a perfect transition from a full size home. Marie's kindness and level of commitment to her residents is above and beyond!! An unexpected chain of medical events have pushed mom and dad into skilled nursing sooner than expected but the Team at the Big House has that same level of commitment and kindness. They have made a really difficult situation so much easier to handle!! Thank you...Sue, Rebecca, Kate, Brent, Ilana, Elin, Anthony and all the other kind and caring peeps I haven't had the pleasure to get to know yet!

Tina Layman's profile photo
Tina Layman 5 months ago

As a caregiver, it so upsetting to see my client sitting in a wheelchair for 6 hours. After going back to his room, he pulled the alarm for a nurse to assist him back in bed. The first nurse that came in the room said she was serving dinner trays and it was more important than putting him in bed. So I decided to assist him into to bed. Just after I got him in bed, I started to put his oxygen back on, the head nurse came in and took it out of my hand telling me it’s her job.

Karen Thomas's profile photo
Karen Thomas 7 months ago

This review is about a year overdue. I spent several weeks at Westlake after getting out of the hospital from surgery. The staff was wonderful. The chef was attentive to my dietary restrictions and the food was excellent. The PT staff did their job and got me on the road quickly. If you need to go somewhere for Physical Therapy, I recommend it.

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