Delavan Health Services
Delavan Health Services – Medicare Certified Since 1982
Delavan Health Services is a Medicare and Medicaid certified skilled nursing facility located in Delavan, Wisconsin. This facility has been serving the community for 44 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 50 certified beds with a current occupancy rate of 79% (averaging 40 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.2 hours of total nursing care per resident per day (1.78 hours from CNAs, 0.24 hours from LPNs, 1.18 hours from RNs). Physical therapy staffing is 0.09 hours per resident per day.
Medicare Quality Ratings: According to CMS, Delavan Health Services has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 4 stars, staffing: 3 stars, quality measures: 3 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Delavan Health Services compares to 134 facilities in Rural WI
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 134 facilities in Rural WI.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 134 other nursing homes in Rural WI
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in DELAVAN
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Current Job Openings
Reviews
My Dad had the utmost compassionate care here. The staff treated him like their family. They noticed little things that mattered, quickly got to know his personality and what made him happy, or not so happy. They cheered him on when he made progress and held his hand and comforted him when he became agitated or fearful. They didn’t let him sulk when he was sad and pushed him to engage with other residents. If he couldn’t be at home, I could rest easy that he was well cared for here. Thank you!! Now that Dad has passed, we miss so many of you.
Don’t understand what’s the point of you handing out my family member a MENU when no one bothers to help him. Rude CNAS, why does it take 30 minutes to answer a call light when you are standing there?! Administration has not been helpful. The food has been excellent except at times at night. I do not see activities around at ALL.
Great meals, my mother enjoyed the meal today and always boasting how great they are. Only concerns are that her call light is always being left unanswered at times during the day when she wanted to use the bathroom. Hoping you guys also do more activites with them.
My dad has been residing at Delavan Health Services for more than several years now. I appreciate all their caregivers and the cook in the kitchen is very nice. Great food and service. Only concern would be therapy.
We have had nothing but trouble with Delavan House service. Now please understand they have a very good nursing staff but they are very short-handed. They have a major theft issue going on and they really don't seem to care about it. You only have one small drawer to put things in and lock up. The office staff seems to be helpful, but when you go to ask them questions or get help all you get is (That's not my Job or they refuse to send you in the right directions or they make it out to be your responsibility to do ) they don't want to do there jobs! The physical therapy department want the Family members to do most of their work. I'm sorry but the family members are in there care, under there roof. We are Not licensed therapists and should not be touching them for insurance purposes plus we the Family can not be driving there 2 to 4 times a day to do there job! For their billing department you need to keep an eye on it. For some reason their main office likes to double and triple charge. We had to bring the county in to go through billing! For their food to their residence is always the cheapest food that they could provide them so they can save money, plus it's not very appetizing!! I'm just letting you know what we have seen and dealt with. Sent from Yahoo Mail on Android
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