Highland Oaks
Highland Oaks – Medicare Certified Since 1986
Highland Oaks is a Medicare and Medicaid certified skilled nursing facility located in Elgin, Illinois. This facility has been serving the community for 40 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 50 certified beds with a current occupancy rate of 83% (averaging 20 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 5.23 hours of total nursing care per resident per day (3.52 hours from CNAs, 0.62 hours from LPNs, 1.09 hours from RNs). This represents above-average staffing compared to national benchmarks.
Medicare Quality Ratings: According to CMS, Highland Oaks has an overall quality rating of 5 out of 5 stars, which is much above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 5 stars, staffing: 5 stars, quality measures: 3 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Highland Oaks compares to 33 facilities in Elgin, IL
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 33 facilities in Elgin, IL.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 33 other nursing homes in Elgin, IL
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in ELGIN
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Reviews
Words cannot express how impressed we were with Highland Oaks who cared for my mother. I have never experienced their impressive level of care anywhere else. They truly care for their residents as they would their own grandparents. The facility was always spotless and the schedule was full of activities available for the residents. I always felt comfortable when leaving knowing that my mother was really the best care available.
My mom spent time at Highland Oaks prior to her passing, and I cannot say enough good things about the facility and staff. I spent many hours keeping Mom company in her room, and every single interaction I overheard between staff and residents was kind, gentle and respectful. Every staff member is helpful, regardless of whether the current need is in their job description. All laundry is done daily, and the facility is always sparkly clean. The compassion we experienced was infinitely superior to nearly every setting we’ve encountered in life; I felt so cared for even in our initial admission meeting. So very thankful God brought my mom to Highland Oaks.
My grandmother was here for a few years before she passed away. I cannot say enough good things about this place! The care was beyond excellent. My grandmother was always treated with respect and dignity. The staff always got my grandmothers level and maintained eye contact with her while speaking to her. It is a homey enviornment and does not feel institutional. When you walk through the doors, it is like a breath of fresh air. The staff clearly cares about what they do, as evidience by how well the residents are taken care of. I wish all nursing homes were like this.
Both of my parents were residents at Highland Oaks. The staff there is phenomenal! They are highly skilled professionally, but more importantly, all of the staff truly cares for the residents like family from the directors to the maintenance workers. Everyone there is awesome. There is not a better place for your loved ones when they need long term skilled nursing and assisted living care. If I could rate with 10 stars I would.
Such a wonderful community with the kindest and most caring staff. You can rest assured your loved one is well taken care of here.
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