Woodlands Nursing & Rehabilitation Center
Woodlands Nursing & Rehabilitation Center – Medicare Certified Since 1997
Woodlands Nursing & Rehabilitation Center is a Medicare and Medicaid certified skilled nursing facility located in Fayetteville, North Carolina. This facility has been serving the community for 29 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 80 certified beds with a current occupancy rate of 95% (averaging 76 residents per day), which is very high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.9 hours of total nursing care per resident per day (2.58 hours from CNAs, 0.88 hours from LPNs, 0.44 hours from RNs). Physical therapy staffing is 0.02 hours per resident per day.
Medicare Quality Ratings: According to CMS, Woodlands Nursing & Rehabilitation Center has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 3 stars, quality measures: 3 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Woodlands Nursing & Rehabil... compares to 12 facilities in Fayetteville, NC
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 12 facilities in Fayetteville, NC.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 12 other nursing homes in Fayetteville, NC
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in FAYETTEVILLE
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Reviews
Recently our family received very little notice from the hospital that our family member would be discharged in the very near future. We immediately began visiting facilities and our first visit was to Woodlands Nursing & Rehabilitation Center. We arrived in the mid-afternoon, without an appointment, and were graciously welcomed by the Admissions Director (Stephanie). We explained our situation and advised the Director of our concerns regarding our family member’s rehabilitation and care. Stephanie went out of her way to connect us with the facility’s Wound Care Nurse (William). William directly addressed our concerns regarding wound care, as well as, provided us with some much-appreciated additional information. It was evident during our conversation with William, that he derived great satisfaction from his profession and appeared to provide exceptional care to the facility residents. During our facility tour we were equally impressed with the spacious rehabilitation area and resident’s rooms, as well as, during a brief introduction to the Rehabilitation Director. All of the staff we encountered during our unexpected visit were especially friendly and attentive. Hooray, after a lengthy hospital stay, our family member is scheduled to be discharged next week. We are enthusiastically looking forward to the Woodlands’ staff assisting him as he begins to focus on his rehabilitation and recovery. Also, we encourage any families confronted with a similar situation to visit Woodlands Nursing & Rehabilitation Center and give the staff an opportunity to discuss with you how they can best assist you during the care and recovery of your loved one.
My experience at Woodlands Nursing & Rehabilitation Center has been nothing short of exceptional. From the moment we arrived, the staff demonstrated professionalism, compassion, and a genuine commitment to patient care. The facility is clean and well-maintained, creating a comfortable environment for residents. The nursing team is attentive and responsive, ensuring that all medical needs are met promptly. The rehabilitation services are top-notch, with therapists who are both knowledgeable and encouraging, helping patients regain their strength and independence. Communication with the staff has been seamless, and they have always been available to answer any questions or concerns. It's evident that they prioritize the well-being and dignity of each resident. I highly recommend Woodlands to anyone seeking quality care for their loved ones. The dedication and warmth of the staff make it a standout facility in the community.
The establishment has been very helpful for me and my family. I would definitely recommend woodlands to those who are in need of the services. Everyone is so friendly especially the receptionist and very welcoming I give it a 10 out of 10
My mother was placed in hospice care at Woodlands due to unexpected circumstances. Initially, we thought my mother would be going for rehab and suddenly things changed and we needed hospice care. I must say from the initial contact with them at the hospital to the day of her arrival (within 24 hours), to her last breath, the staff was nothing more than professional, accommodating, kind, and full of empathy towards our circumstance. Upon walking into the facility , the first thing I noticed was how wonderful it smelled - it smelled amazing - so fresh and so very clean! My mother was a placed in a private room that was large enough to accommodate visiting family and friends and the room was immaculate! We were provided an additional private Sunroom space where overflow family and friends could congregate and meander when the room was full. The amazing staff were so pleasant and gentle with my mother while providing comfort care and it gave me a sense of relief knowing that I could focus on being with her over the short remaining time we had. I will say again, everyone on the staff was amazing from the intake coordinator, to the billing /business ops staff, nurses and nursing aides. Just absolutely wonderful! I wouldn’t hesitate placing my loved one at Woodlands for hospice care or rehab services. You will not regret it!
If I could give 6 stars, I would. I have had my mother in 2 other facilities over as many months. Since arriving at Woodlands, my mother is finally receiving the care and rehab she needs and deserves. Her entire attitude has changed and she sees herself having a future outside of a facility because of the care she is being provided. The staff is caring and compassionate. They provide me with honest feedback, expectations and have set valid goals. I wish I would have found Woodlands sooner. If your loved one is in need of rehabilitation and PT/OT, I highly recommend here!
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