Life Care Center

I have been here 6 almost 7 years! They(Staff) stay on the personal phones more than they work! The staff ignores you and some staff are great. They dont allow you to have microwaves,coffee pots but hardly give you hot water for soups etc. I make $1485 a month they charge $1145 I think and give me $70 a month,where does the other $200 some odd dollars go noone seems to know? I was bed ridden for 22 days and 1 time I didn't get changed for 6 hrs. Another time I had runs and they.changed me and before they got out the door I filled the diaper up and they told me I had to sit in it for 2 hrs When they finally changed me it was dry they didn't get it all off me they changed me again as soon as shift change it was still on me. I got a bedsores about 6 or 7 months ago they quit treating it 2 or 3 months ago. It's very sore and tough to sit on. A lot of Certified Nursing Assistants,(CNA) stays on their personal phones more than they help people. The head nurse on first shift I ask her to call my Dr. 3 weeks ago and she said oh I'm awaiting for him to write the prescription and she never called!

Mother in law has been in Life care for about 7 months and she is getting good care. The staff has treated her with kindness and has been very nice to us each time we have visited. She seems happy and is always clean. The facility needs a lot of work .

This facility has staff, nurses, that show no compassion or concern for the residents or the residents families. I was treated like I was one of the residents, and at one time one of the nurses invited me to an altercation, by saying to me that I was not to be told anything about my Uncle and if I did not like it, then, come back to where she was and get some. I came to visit my Uncle, Wendell Wilson, and was unable to find someone to direct me to where he was. Most of the staff acted as if they enjoyed being rude to the visitors. Most of them acted as if they wanted to start an argument. No one would direct me to my Uncle. One of the staff that was cleaning acted like she was angry with everyone. She was exceptionally rude. This occurred on August 18, 2018 , at it around 9:30 am.n

I have had several family members in life care my self and they have always recieved very good care with the staff on hand. If I needed information the staff was helpful and instructed me on the proper ways to get the information I needed. Even if the facility was short staffed they tried to be as helpful as they could. I understand being short staffed and how stressful it can be and really wish some people understood that as well and would appreciate how hard the staff has to work to care for everyone. And I know personally that the staff at this facility comes out their own pockets to buy the residents clothes and snacks and items when their families act like they can't be bothered with them. The staff is the ones who see these residents and care for these residents every day including holidays and their birthdays. Some of the families who dump their family members at this facility and then have the nerve to show up and belittle the staff who has been there for their family member day in and day out need to be thankful to the employees who have bathed your family member, fed your family member, made their dr appt, and have seen about them, their needs, their fears and really just get over themself. This is a nursing facility, not a one on one private care home and I believe that they do have done an excellent job with all the family members I have had in there. I applaud them for working short, working 8, 12, and 16 hr shifts day in and day out and still coming back after some of these family members come in and talk to them how they do. Thank you life care center for all that you do!

Resident Gloria Jean Brockington is being held without her consistent. She's not disoriented and this is abuse