NHC PLACE SUMNER

My grandpa‘s stays here, and his favorite person is Madelyn Crook. He says she is the best. She was well-mannered and so polite. Whenever I stop by to see him, I also always enjoy talking to Maddie. She is hilarious. Her smile brightens my day.

My mom is 87 and was very weak from too many hospital stays for pneumonia and infections, so we needed a place for her to regain her strength to come home. When I walked in the front door I knew it was the right place for her to get well and come home. It doesn’t smell of the disinfectants like other places that we’re trying to hide the dirty, this place is clean and lived the fact that each room has its own circulation for air. The rehab was truly an elevated experience. She had OT/PT and ST. They all checked in and were knowledgeable and had patience. Food was exceptional! I didn’t feel like I needed to bring it from home. Always had Dr on call to answer questions. I didn’t feel visit daily and saw how they treated the people that didn’t have visitors. Yes, I give it five stars - I did visit other places nearby and this was a world apart.

My mother has been there nearly a month and had no progress. The lack of communication amongst the staff is mind blowing. They do not follow through on things they say they will do. Waiting 45 min for a light to be answered and then food that hard and can’t even cut with a fork. If we would have known all this definitely would have chose somewhere else. And now looking for new place

Doesn't even deserve a star. Hendersonville hospital sent my mother here, and we removed my mother within hours of her settling in her room. It's sad to see the other patients crying that they need help for at least an hour because she needed to use the restroom. And not one employee came to help her, that she ended up relieving herself in her wheelchair and screaming that she only has her voice left over and over. It's heartbreaking to know that she's a human being just left there like that. I won't let that be my mother, so my father signed her out and me and some of my siblings went and helped her out of that place.

I cannot say enough nice things about this place. The nurses are kind and understanding, the food is really good and the chef is sweet as can be. Hunter Farr does the cooking and he does a great job of it. I can’t even begin to tell you what these biscuits he makes are like. Everything is just really nice and tasty and the place itself is beautiful! I can’t possibly name all of the people that have helped us here, from Samantha in admitting to Keith in PT, and the nurses that come and check my husband each night at four in the morning with a smile on their faces. I would give this place 10 stars if I could.