WELLBRIDGE OF BRIGHTON

I was just informed that ALL patients landlines phones have been REMOVED from the rooms. A patient must have a cell phone to be able to have contact outside of Wellbridge. My mom is 90 yrs old with acognitive and hearing impairment. She doesn't know how to use a CELL phone. Wellbridge has now isolated her from being able to be contacted by out of state as well as in state family and friends. Elder abuse, elder neglect, alienated from contacting friends and family??? Not sure what the proper terms are but Wellbridge does not have residents best interest in mind. Profits over patients. Please take your loved ones somewhere else to be properly cared for and let others no to choose a place where their loved one has the basic use of a landline phone.

My mom was at Wellbridge of Brighton for 14 days just recently. She was well taken care of. The staff and aides are all very supportive and nice. She always had what she needed. The housekeeper that cleaned her room, was very cordial and talked to my mom and made her feel loved. They are wonderful!

Not staffed effectively and call lights are not answered. Numerous staff walking around looking at their cell phones. I had to tell an aid to call 911 on my mother as she progressively worsened here.

I can only speak for myself, but when I was a patient here in the fall of 2018 I had a very good experience. I was in a car crash and broke my femur, completely displaced, I had a rod and screws put in to it. I was here for rehab for over two weeks, and found the facility to be very nicely decorated and the food was really good, the bed super comfortable. The physical therapist I work with was very nice, patient and thorough, as was the occupational therapist. The nurses and floor staff were friendly and attentive. I enjoy the activity hour, made a decorated bag, did a painting class and had a guest do a presentation about Switzerland. The one thing I can say is the floor staff seemed to be spread out too thin, but I believe they did the best they could. I come from a healthcare background, so can see both sides.

My FIL was a recent patient here receiving hospice care. The nursing, aides, and administrative staff were amazing. They were really caring and made the last few weeks of his life as good as they could be. There were a few bumps, but easily sorted out.