View Heights Conv Hosp
View Heights Conv Hosp
4.1 (15 reviews)
Skilled Nursing Facility • 163 Licensed Beds
12619 S. Avalon Blvd, Los Angeles, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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View Heights Conv Hosp

Skilled Nursing Facility • 163 Licensed Beds
12619 S. Avalon Blvd,
Los Angeles, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

View Heights Conv Hosp – Medicare Certified Since 1973

View Heights Conv Hosp is a Medicare and Medicaid certified skilled nursing facility located in Los Angeles, California. This facility has been serving the community for 53 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 163 certified beds with a current occupancy rate of 87% (averaging 143 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.61 hours of total nursing care per resident per day (2.48 hours from CNAs, 0.72 hours from LPNs, 0.41 hours from RNs).

Medicare Quality Ratings: According to CMS, View Heights Conv Hosp has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 4 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How View Heights Conv Hosp compares to 377 facilities in Los Angeles-Long Beach-Glendale, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
2.5
Quality Measures
Clinical outcomes & safety
5
4
Health Inspections
State survey results
1
2.1
Staffing
Nurse-to-resident ratio
4
3
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.41 hrs
0.59 hrs
LPN/LVN Hours
Licensed practical nurses
0.72 hrs
1.29 hrs
CNA Hours
Certified nursing assistants
2.48 hrs
2.62 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.61 hrs
4.51 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
4.2 %
2.7 %
LPN/LVN Agency Use
% of LPN hours from contractors
4.9 %
2.3 %
CNA Agency Use
% of CNA hours from contractors
0 %
3.1 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
23 %
35 %
Occupancy Rate
Percentage of beds filled
87 %
91 %
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 377 facilities in Los Angeles-Long Beach-Glendale, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
5/5
Health Inspections
1/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 377 other nursing homes in Los Angeles-Long Beach-Glendale, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
View Heights Conv Hosp
Los Angeles-Long Beach-Glendale, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

View Heights Conv Hosp
Los Angeles-Long Beach-Glendale, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

View Heights Conv Hosp
Los Angeles-Long Beach-Glendale, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

View Heights Conv Hosp
Los Angeles-Long Beach-Glendale, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
149
minutes/day
CNAs
Certified Nursing Assistants
43
minutes/day
LVNs
Licensed Vocational Nurses
25
minutes/day
RNs
Registered Nurses

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
View Heights Conv Hosp
Los Angeles-Long Beach-Glendale, CA Average (90.7%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in LOS ANGELES

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Reviews

4.1 (15 reviews)
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Jacqueline Rosa's profile photo
Jacqueline Rosa 10 months ago

I just wanted to take time to say thank you to this establishment and all its staff that go above and beyond to help and take care of the residents there.I find the staff to be courteous whenever I've called and if I ever had any concerns I was able to speak with someone and they would accommodate me with an answer to questions .Kianna has been one that that has went above and beyond and I'd like her to know how much I appreciate her locating my son's box.What I see at this facility is that the staff care and that means so much to me as a mother.My son has been thriving and doing well and I owe it to God's intervention and a place that truly has angels working there.Thank you for all that you all have done for my son thus far!

Blacc Trena's profile photo
Blacc Trena 6 years ago

View Heights is a friendly and it's like family in there, I miss everybody there, great attitudes they get there job done. Trena Elam..

marlenne lol's profile photo
marlenne lol 7 years ago

I volunteer at this place and I love spending time with elders and knowing their lifes and stuff. Great way to spend time.

Natalie Martinez's profile photo
Natalie Martinez 6 years ago

The staff is very rude. I really don’t like how they treat the visitors there. Also when I called the lady answering to me rude when I asked her a question. Very disappointed

pascual escoto's profile photo
pascual escoto 2 years ago

Good app

View All 15 Google Reviews

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