Evan Terrace Post Acute

We were unsure what to expect when told my husband would need to go to a SNF because you always hear how bad they can be but Evan Terrace has been amazing from the day we got here. The staff is amazing we have had so many of them go above and beyond to make this as painless as possible. The facility is clean and well maintained by a great housekeeping staff. My husband is a very picky eater and the kitchen staff make daily adjustments to accommodate his likes and dislikes and they always have a smile. The administration staff is so amazing they constantly encourage patients/residents and if there is a problem it is addressed and handled immediately. Same with maintenance issues, there is not a day you don't see maintenance going up and down the halls making sure things are working properly. The nurses and CNAs are absolutely amazing. Yes sometimes you may have to wait for them to respond to your call light but that is normally because they are with other patients/residents and they are doing their best. The physical and occupational therapists are the best! My husband could barley walk without assistance when he got here and now he is going up and down stairs. And thanks to an amazing activities department there is always something fun to do. Evan Terrace really does go above and beyond to make being in a SNF as easy as possible.

Evan Terrace is highly understaffed and does an exceptionally poor job of keeping up with patients' needs. If a patient is dealing with pain or needs to use the restroom and use their call button, it could be more than an hour before they are vistited by a nurse. To their credit, the nurses are kind and helpful when they CAN actually respond, which I am sure is difficult considering they are beyond overworked. The staff is not trained in professional communication and does not know how to answer questions. My father was discharge with a catheter two weeks ago and was provided no follow up. Home health never reached out and he ended up having a medical emergency related to the catheter. He had no one to call and ended up requiring an ambulance. I spoke with a social services team member that day and she committed to having someone call me no later than the next business day. It is now over a week later and I have not received a call from any of the team members despite leaving my number with a physical person three times and leaving several voicemails. I learned that they are down to one social service team member due to another quitting. Turnover seems to be an issue at this facility and I don't know why it is an option for Medicare patients.

Seems that my prior review was removed (March 2025). I would not send a loved one to this facility. Mine was not treated well at all and called me several times to let me know about poor treatment (once, they'd fallen and needed help, another time, they were provided incorrect food). I live in another state, or I would have done so immediately. When I did speak to anyone there, they were rude, annoyed with my call and passed off my concerns as "overreaction." I have also shared my comments with Oregon Department of Human Services.

My mom is located in this rehab and has been waiting on her nurse so use the bathroom for and hour and a half . Im on the phone with her and you can hear the nurses yelling at the patients. Her food was cold as well . Terrible place to come for rehab. .

I can’t say enough good things about Evan Terrace Post Acute. From the moment we arrived, the staff made us feel welcome, supported, and cared for. The nurses and caregivers are not only professional but truly compassionate—they treated my loved one with dignity and kindness every step of the way. The facility is clean, well-maintained, and has a warm, calming atmosphere. The rehab team was incredible—motivating, skilled, and genuinely invested in helping patients regain strength and independence. Communication with the medical staff was clear and consistent, which made a huge difference in our experience. It’s never easy having a family member in post-acute care, but Evan Terrace made a difficult time so much easier. I would absolutely recommend this facility to anyone looking for high-quality care and a team that truly puts patients first.