Heartland
Heartland – Medicare Certified Since 2016
Heartland is a Medicare and Medicaid certified skilled nursing facility located in Nashville, Tennessee. This facility has been serving the community for 10 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 66 certified beds with a current occupancy rate of 93% (averaging 62 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.41 hours of total nursing care per resident per day (2.11 hours from CNAs, 0.8 hours from LPNs, 0.5 hours from RNs). Physical therapy staffing is 0.04 hours per resident per day.
Medicare Quality Ratings: According to CMS, Heartland has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 2 stars, quality measures: 5 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Heartland compares to 64 facilities in Nashville-Davidson--Murfreesboro--Franklin, TN
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 64 facilities in Nashville-Davidson--Murfreesboro--Franklin, TN.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 64 other nursing homes in Nashville-Davidson--Murfreesboro--Franklin, TN
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in NASHVILLE
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Reviews
I recently visited a friend at NHC Heartland and was genuinely impressed with the facility. The place is exceptionally clean—huge shout-out to the housekeeping department for keeping everything spotless and well-maintained. The nursing staff also deserves praise; my friend looks well cared for and comfortable, which says a lot about the quality of care provided. Everyone I interacted with was kind and professional, making the atmosphere feel warm and welcoming. Even the receptionist was present and friendly on the weekend, which was a pleasant surprise. Overall, I left with a great impression and peace of mind about my friend’s wellbeing. Thank you for all that you do.
If you’re looking for a place where your loved one will be cared for by people who love what they do, I highly recommend Heartland. The staff truly feels like a family, and they work together seamlessly to create a safe and supportive atmosphere.
Checked my dad in on February 14 2025. He died on February 16 2025. This facility never called to give condolences but they sent a bill though, two weeks later but we were told he would be covered for six months. Went to pick up his belongings and the room smelled like old man pee. If you are expecting your loves ones to get better do not send them here. My dad's second day here he died.
This is really a very nice place! I don't know where this little bit of bad mouthing is coming from. The Staff takes good care of me and I have about a half dozen things wrong with me. The food is like home cooked style and the rooms are very clean. I,d recommend this facility to anyone in need of health care. Thank You.
If I could leave a 0 I would. This place was horrible. The food was old and cold. The room that they put my mom in had NO AC. They refused to believe her until I went up there. If you care about your loved ones, do not send them here. There is virtually no staff on weekends and it takes hours for someone to respond to a call button. The staff on the weekends are agency workers. They do not give two cents about the patients. I talked to the social worker, the director, and manager and they all seemed oblivious to what's going on in their facility. I was promised things will get better but they weren't. I agree 100% with the one person's comment of "This place needs to be shut down and under a thorough investigation for negligence." My mom also seen roach bugs while there which we have photos of -
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