Chapel Manor
Chapel Manor
3.7 (144 reviews)
Skilled Nursing Facility • 238 Licensed Beds
1104 Welsh Road, Philadelphia, PA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
Call
Claimed

Chapel Manor

Skilled Nursing Facility • 238 Licensed Beds
1104 Welsh Road,
Philadelphia, PA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Chapel Manor – Medicare Certified Since 1979

Chapel Manor is a Medicare and Medicaid certified skilled nursing facility located in Philadelphia, Pennsylvania. This is a for profit - corporation facility that has been serving the community for 47 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 238 certified beds with a current occupancy rate of 72% (averaging 173 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.29 hours of total nursing care per resident per day (1.95 hours from CNAs, 0.79 hours from LPNs, 0.55 hours from RNs). Physical therapy staffing is 0.05 hours per resident per day.

Medicare Quality Ratings: According to CMS, Chapel Manor has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 2 stars, quality measures: 3 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

Show Phone

Local Comparison Snapshot

How Chapel Manor compares to 74 facilities in Philadelphia, PA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
1
3
Quality Measures
Clinical outcomes & safety
3
3.9
Health Inspections
State survey results
1
2.7
Staffing
Nurse-to-resident ratio
2
3
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.55 hrs
0.76 hrs
LPN/LVN Hours
Licensed practical nurses
0.79 hrs
0.98 hrs
CNA Hours
Certified nursing assistants
1.95 hrs
2.26 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.29 hrs
4.01 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
21.3 %
6.5 %
LPN/LVN Agency Use
% of LPN hours from contractors
28.7 %
11.8 %
CNA Agency Use
% of CNA hours from contractors
8.6 %
10.9 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
50 %
45 %
Occupancy Rate
Percentage of beds filled
72 %
84 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$545
$400
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 74 facilities in Philadelphia, PA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

View Other Options Near You

Paul's Run

9896 BUSTLETON AVENUE
Philadelphia, PA 19115 (1 miles away)
Skilled Nursing Facility • 119 beds
Show Phone
View Listing

The Lafayette-Redeemer

8580 VERREE ROAD
Philadelphia, PA 19111 (1 miles away)
Skilled Nursing Facility • 120 beds
Show Phone
View Listing

Oakwood Healthcare & Rehabilitation Center

2109 RED LION ROAD
Philadelphia, PA 19115 (2 miles away)
Skilled Nursing Facility • 148 beds
Show Phone
View Listing

The Pines at Philadelphia Rehab and Healthcare Ctr

8410 ROOSEVELT BLVD
Philadelphia, PA 19152 (2 miles away)
Skilled Nursing Facility • 49 beds
Show Phone
View Listing

St John Neumann Ctr for Rehab & Healthcare

10400 ROOSEVELT AVENUE
Philadelphia, PA 19116 (2 miles away)
Skilled Nursing Facility • 226 beds
Show Phone
View Listing
Claimed

Wesley Enhanced Living Pennypack Park

8401 ROOSEVELT BOULEVARD
Philadelphia, PA 19152 (2 miles away)
Skilled Nursing Facility • 120 beds
★★★★★ 3.8 (68 reviews)
Show Phone
View Listing

Deer Meadows Rehabilitation Center

8301 ROOSEVELT BOULEVARD
Philadelphia, PA 19152 (2 miles away)
Skilled Nursing Facility • 206 beds
Show Phone
View Listing

Transitional Care Unit at Nazareth Hospital

2601 HOLME AVENUE
Phila, PA 19152 (2 miles away)
Skilled Nursing Facility • 28 beds
Show Phone
View Listing

Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)

1648 HUNTINGDON PIKE
Meadowbrook, PA 19046 (2 miles away)
Skilled Nursing Facility • 21 beds
Show Phone
View Listing

St Joseph's Manor

1616 HUNTINGDON PIKE
Meadowbrook, PA 19046 (2 miles away)
Skilled Nursing Facility • 296 beds
Show Phone
View Listing

Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of March 2026

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
1/5
Quality Measures
3/5
Health Inspections
1/5
Staffing
2/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 74 other nursing homes in Philadelphia, PA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Chapel Manor
Philadelphia, PA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Chapel Manor
Philadelphia, PA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Chapel Manor
Philadelphia, PA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Chapel Manor
Philadelphia, PA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of March 2026

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
117
minutes/day
CNAs
Certified Nursing Assistants
48
minutes/day
LPNs
Licensed Practical Nurses
33
minutes/day
RNs
Registered Nurses
3
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Chapel Manor
Philadelphia, PA Average (83.9%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of March 2026

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$545
per resident per day
Compared to 74 facilities in your area
Above local median ($400)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
3% -4% Above
Net Income
Annual profit or loss
$778,804 $-214,334 Above
Staff Cost per Resident
Daily salary expense per resident
$97/day $155/day Lower
Occupancy Rate
Bed utilization percentage
72% 84% Lower
Est. Daily Rate
Average revenue per patient day
$545/day $400/day Higher
Total Beds
Licensed bed capacity
238 126 Larger

Local comparisons based on 74 skilled nursing facilities in the Philadelphia, PA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$24,526,608
Operating Expenses
Total operating costs
$23,749,245
Total Salaries
Staff compensation
$7,266,639

Payer Mix

Medicare
2%
Medicaid
87%
Private Pay & Other
11%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
75,227
Medicare
Short-term skilled nursing
2%
Medicaid
Long-term care residents
87%
Private Pay / Other
Self-pay, insurance, VA
11%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
235.08
days
Medicare Stays
32.78
days
Medicaid Stays
755.98
days
Total Admissions
320
Total Discharges
320
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in PHILADELPHIA

Looking for Caregiver or Nursing Jobs?

Create a free profile to connect with senior care employers in Philadelphia, PA. Browse open positions, get matched with opportunities, and take the next step in your caregiving career.

Find Jobs Near Me
Create a free job seeker profile →

Reviews

3.7 (144 reviews)
Powered by Google Logo
Michele Hannum's profile photo
Michele Hannum 4 months ago

While the Signage is barely visible and I miss the entrance EVERY TIME, I’m sure it’s a zoning issue. With that said, the staff is Amazing, always super friendly and that means so very much! From the receptionist, maintenance, nursing team, office peeps - EVERYONE is on point and helpful! Recommended Facility!

Lisa Maguire's profile photo
Lisa Maguire 2 months ago

Making the decision to place my husband in a nursing home was one of the hardest things that I have had to do. The staff at Chapel Manor eased my mind.... and I was not easy to deal with. My husband is not only well taken care of but loved! His eyes light up everytime he sees "his regulars" He makes it a point to show off "his ladies" to me. Thank you Chapel Manor!

Beverly Walker's profile photo
Beverly Walker 2 months ago

The receptionist was very polite. I felt comfortable asking him the right procedure to use sign in. Thank you for your kindness.

Jeneen Noefleet's profile photo
Jeneen Noefleet 7 months ago

Chapel Manor is more cleaner than the other place Ms. Margie was at, Staff seems more pleasant with a friendly smile. Thank you Chapel for taken good care of your Patients, they’re not just patients there people, could be there Family member in there and that’s how the treat them.

soraya day's profile photo
soraya day 12 months ago

My mom stayed here from a few weeks in June of 2019. I had already knew this nursing home was crappy but we had no other choice because they were the only ones that Medicaid would pay for and had a bed available. My mom was there for therapy to start walking again after some surgeries. She also was supposed to have very frequent monitoring of her toes because they were turning black. They were supposed to make sure there was still a pulse. My mom was also undergoing radiation therapy. They never reported to her doctor that my mom had stopped eating once radiation was complete and they weren’t monitoring her toes regularly. Mom was taken back to hospital because she was declining by instead of getting better. This time after her hospital stay, I was able to find a better nursing home for her to go to. When I went back to get her belongings, a lot of her clothes were missing, her stylish chemo caps were taken, and her roommate was mysteriously moved. No one had any answers. They were horrible. And I really hope they get closed down and the ppl there get to go to better homes.

View All 144 Google Reviews

Explore Skilled Nursing Facilities Near Philadelphia

Discover skilled nursing facilities in nearby communities

Rockledge

2.3 mi away

Cheltenham Village

3.0 mi away

Mckinley

3.4 mi away

Bryn Athyn

3.8 mi away

Oak Lane

4.2 mi away

Andalusia

4.3 mi away

Jenkintown

4.3 mi away

Elkins Park

4.3 mi away

Melrose Park

4.5 mi away

Cornwells Heights

5.2 mi away

Wyncote

5.2 mi away

Willow Grove

5.3 mi away

Feasterville

5.4 mi away

Trevose

5.4 mi away

Glenside

5.5 mi away

Find Additional Care Services in Philadelphia

Explore additional care options and services available in your area