Allied Services Skilled Nursing Center
Allied Services Skilled Nursing Center
2.1 (46 reviews)
Skilled Nursing Facility • 327 Licensed Beds
Part of a CCRC
303 Smallacombe Drive, Scranton, PA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
Call
Claimed

Allied Services Skilled Nursing Center

Skilled Nursing Facility • 327 Licensed Beds
Part of a CCRC
303 Smallacombe Drive,
Scranton, PA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Allied Services Skilled Nursing Center – Medicare Certified Since 2001

Allied Services Skilled Nursing Center is a Medicare and Medicaid certified skilled nursing facility located in Scranton, Pennsylvania. This is a non profit - corporation facility that has been serving the community for 25 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility is part of a Continuing Care Retirement Community (CCRC), which offers a continuum of care on a single campus—from independent living to assisted living to skilled nursing care. CCRC residents often have priority access to the skilled nursing facility and can transition between levels of care as their needs change without having to relocate to a new community.

This facility has 327 certified beds with a current occupancy rate of 84% (averaging 276 residents per day), which is moderate. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.39 hours of total nursing care per resident per day (2.7 hours from CNAs, 0.93 hours from LPNs, 0.76 hours from RNs). Physical therapy staffing is 0.06 hours per resident per day. This staffing level meets research-recommended quality thresholds.

Medicare Quality Ratings: According to CMS, Allied Services Skilled Nursing Center has an overall quality rating of 5 out of 5 stars, which is much above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 4 stars, staffing: 4 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

Show Phone

Local Comparison Snapshot

How Allied Services Skilled Nur... compares to 42 facilities in Scranton--Wilkes-Barre, PA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
5
2.6
Quality Measures
Clinical outcomes & safety
5
3.6
Health Inspections
State survey results
4
2.4
Staffing
Nurse-to-resident ratio
4
3.1
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.76 hrs
0.66 hrs
LPN/LVN Hours
Licensed practical nurses
0.93 hrs
0.91 hrs
CNA Hours
Certified nursing assistants
2.70 hrs
2.18 hrs
Total Nursing Hours
CNA + LPN + RN combined
4.40 hrs
3.74 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
1.8 %
7.8 %
LPN/LVN Agency Use
% of LPN hours from contractors
0.9 %
18.2 %
CNA Agency Use
% of CNA hours from contractors
1.3 %
13.0 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
35 %
46 %
Occupancy Rate
Percentage of beds filled
84 %
81 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$440
$388
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 42 facilities in Scranton--Wilkes-Barre, PA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

View Other Options Near You

Claimed

Allied Services Transitional Rehab Unit

475 MORGAN HIGHWAY
Scranton, PA 18508 (< 1 miles away)
Skilled Nursing Facility • 51 beds
Show Phone
View Listing

Green Ridge Care Center

2741 BOULEVARD AVENUE
Scranton, PA 18509 (2 miles away)
Skilled Nursing Facility • 95 beds
Show Phone
View Listing

Marywood Heights

2500 ADAMS AVENUE
Scranton, PA 18509 (2 miles away)
Skilled Nursing Facility • 72 beds
Show Phone
View Listing
Featured

Abington Manor

100 EDELLA ROAD
Clarks Summit, PA 18411 (2 miles away)
Skilled Nursing Facility • 119 beds
Show Phone
View Listing

Gino J Merli Veterans Center

401 PENN AVENUE
Scranton, PA 18503 (2 miles away)
Skilled Nursing Facility • 196 beds
Show Phone
View Listing

Embassy of Scranton

824 ADAMS AVENUE
Scranton, PA 18510 (3 miles away)
Skilled Nursing Facility • 139 beds
Show Phone
View Listing
Featured

Elan Skilled Nursing and Rehab, a Jewish Senior Li

1101 VINE STREET
Scranton, PA 18510 (3 miles away)
Skilled Nursing Facility • 145 beds
Show Phone
View Listing
Claimed

Dunmore Health Care Center

1000 MILL STREET
Dunmore, PA 18512 (4 miles away)
Skilled Nursing Facility • 92 beds
★★★★★ 3.7 (54 reviews)
Show Phone
View Listing
Claimed

Linwood Nursing and Rehabilitation Center

100 LYNWOOD AVENUE
Scranton, PA 18505 (4 miles away)
Skilled Nursing Facility • 102 beds
★★★★★ 4.4 (42 reviews)
Show Phone
View Listing

Scranton Health Care Center

2933 MCCARTHY STREET
Scranton, PA 18505 (5 miles away)
Skilled Nursing Facility • 44 beds
Show Phone
View Listing

Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of March 2026

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
5/5
Quality Measures
5/5
Health Inspections
4/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 42 other nursing homes in Scranton--Wilkes-Barre, PA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Allied Services Skilled Nur...
Scranton--Wilkes-Barre, PA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Allied Services Skilled Nur...
Scranton--Wilkes-Barre, PA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Allied Services Skilled Nur...
Scranton--Wilkes-Barre, PA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Allied Services Skilled Nur...
Scranton--Wilkes-Barre, PA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of March 2026

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
162
minutes/day
CNAs
Certified Nursing Assistants
56
minutes/day
LPNs
Licensed Practical Nurses
46
minutes/day
RNs
Registered Nurses
4
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Allied Services Skilled Nur...
Scranton--Wilkes-Barre, PA Average (81.3%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of March 2026

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$440
per resident per day
Compared to 42 facilities in your area
Above local median ($388)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

Nonprofit Facility Part of CCRC

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
0% -12% Above
Net Income
Annual profit or loss
$443,049 $-854,073 Above
Staff Cost per Resident
Daily salary expense per resident
$177/day $146/day Higher
Occupancy Rate
Bed utilization percentage
84% 80% Higher
Est. Daily Rate
Average revenue per patient day
$440/day $388/day Higher
Total Beds
Licensed bed capacity
327 117 Larger

Local comparisons based on 42 skilled nursing facilities in the Scranton--Wilkes-Barre, PA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$34,530,538
Operating Expenses
Total operating costs
$34,378,024
Total Salaries
Staff compensation
$16,390,015
Contract Labor
Agency & temp staff
$1,399,027

Payer Mix

Medicare
9%
Medicaid
65%
Private Pay & Other
26%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
92,630
Medicare
Short-term skilled nursing
9%
Medicaid
Long-term care residents
65%
Private Pay / Other
Self-pay, insurance, VA
26%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
105.26
days
Medicare Stays
23.22
days
Medicaid Stays
418.99
days
Total Admissions
929
Total Discharges
880
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in SCRANTON

Looking for Caregiver or Nursing Jobs?

Create a free profile to connect with senior care employers in Scranton, PA. Browse open positions, get matched with opportunities, and take the next step in your caregiving career.

Find Jobs Near Me
Create a free job seeker profile →

Reviews

2.1 (46 reviews)
Powered by Google Logo
emily wiltshire's profile photo
emily wiltshire 2 weeks ago

If I could give zero stars I would. Terrible place. Mind you my grandfather has dementia while reading this. Does not follow instructions given from hospital on easy to chew foods or needs assistance to eat etc. We would have to take shifts there to feed my grandfather when it was on his discharge paperwork from the hospital that he need assistance and they could care less. They would leave him in a wheelchair 24 a day basically because he was “to much to handle” So they can watch him better. Which caused sores on his back and butt. Which also made him not able to walk due to being in the wheel chair for that long that he forgot how to. Physical therapy barely tried with him because they would have him so drugged he would sleep in the wheel chair all day and when therapy would come in they would make excuses saying “he’s sleeping” “ he didn’t wanna participate” They weren’t help feeding or helping him with drinks. The one night we walked in to him sitting at the nurses station mind you in a pile of piss that you could smell along with the nurse sitting in front of him (no desk just in a chair in plain view of it sitting directly in front of him because he needed to be “watched” ) with piss soaked pants and diaper with a piss soaked blanket thrown on top of him. Mind you an AID/NURSE kept whispering under her breath that “this should be documented” We don’t know if it was or wasn’t sadly. I feel bad for the people in there that their family’s aren’t involved cause unfortunately unless you have someone there that will stand up for you or be there 10+ hours a day that’s how you will get treated. I do not recommend this place. Wasn’t doing his meds right either. Very sad place. Things need to change here. All these locations need to be looked into on how they care for these people.

Tim B's profile photo
Tim B a year ago

My mother was recently here for almost a month recovering and there aren’t enough great things to say about the place. Wonderful nurses and very clean facility. The social worker Melissa was great to deal with. Highly recommend if you need care for a family member on the mend!

Lisa B's profile photo
Lisa B 9 months ago

Don't send your family member here in the name of Jesus.... They will sit in their own urine being ignored for a significant time. If your family member has any neurological issues, this facility is not safe. I pray that someone reads this and understands how important it is not to send your family member here. They will not be treated with care all of the time. I wish I would have read the reviews before I sent my mother there I would have done everything I could to send her somewhere else. My mother didn't even know where she was at and there was no neurological testing done unless I requested it. My mother was in pain for a long period of time and there was no one to look at her knee for pain unless I requested it. This has been hell and I don't wish this on anyone. I'm still waiting for neurological testing and for her to see an orthopedic doctor for her knee. It's basically impossible to talk to the doctor. I've only been able to reach the doctor once and she's been in there for months. When I spoke with the nurses they said they barely see the doctor themselves 😳. My family's been taking pictures and recordings. I will post them soon. Good luck with reaching the social worker “Amber”. My mom is miserable there. I know she won’t survive long if she stays there but she can’t walk and I can’t transport her alone. I’ve called many times… they don’t care.

Jacqueline Fazio's profile photo
Jacqueline Fazio 2 years ago

A family member recently went to Allied Skilled for rehab after a fall. They were attentive to her medical needs and her therapy was good. But her cognitive issues declined significantly and we had her discharged early. Aides were pleasant overall, but did not answer call bells timely enough for toileting. They also did not attach the call buzzer anywhere on her person, but left it on the bed after getting her up and dressed. After a restless night and overall poor sleep, she tried to get up on her own. Instead of dealing with the eve issue, they sat her in front of the nurse station during the day. Only because we insisted, they agreed to a toilet bed check every hour over night. This is a huge facility and almost no one walks independently or with a walker or cane. Everyone was in a wheelchair. Ironic that they invest heavily in PT yet give capable patients no independence. Most patients were lifeless, unstimulated, chaired to prevent falls I was told, or in bed most of the day. There were no chairs in the dining room as everyone was wheeled there. Despite cognitive issues, my family member was beyond upset for the other patients. Our family was very disappointed in Allied Skilled.

Jo Laki's profile photo
Jo Laki a year ago

If I could give 0☆, I would. My husband was sent to Allied skilled nursing for rehab. He wasn't there long, only 4 days. He was quite ill and passed away. In my grief I wasn't in my right mind to drive to Allied right away to pick up my husband's belongings. Believe me I tried a few times and couldn't bring myself to drive down that road. A little over 3 months later I called about my husband's things. I was told numerous times that a family member came on the day he passed awayand picked up some if his things and told them to donate the rest. I asked several times if they ment the funeral home. They insisted it was a family member. They said they sent a letter, that I never received. Low and behold, they called, the suitcase and his Cpap machine were found. His belongs and a clock were gone. Even his dentures. I went and picked up the suitcase and Cpap machine. They replaced the click. I spoke with, I think was the social worker from the 4th floor. She told me they can only hold things a certain amount of time. I told her if a letter was sent and no one came, wouldn't the right thing to do was pick up the phone and call to remind there's their loved ones belongings. But no, they wait, and then pilfer through and their belongings. When I told the social worker, or whoever, that I wanted to check any papers that had to be signed to take any belongings. She told me no one came and took anything or said to donate the rest. So here's the bottom line. I was deliberately lied to, numerous times and she didn't have an answer. Her excuse was, she was on vacation when my husband was there. Had no answer why no one called. No one can give me any answers and where my husband's things are. And to add insult to injury all the tubing, hoses and masks that were with his Cpap machine were gone. So if your loved one passes away at Allied, make sure you or someone goes to gather their belongings because they won't have the compassion to reach out to remind you to pick them up. They lie, I was lied to and no one batted an eye. Who does that?!? Thank God I had presence of mine to tell the funeral home his wedding ring was on his finger and make sure it's there. Otherwise they probably would have pilfered that too. No apology, no compensation. They kept the suitcase, why not put his thing on there? Do they think maybe there may have been some things special the family would want. Now their gone. No letter, no call, everything gone. Was continually lied to and got no answers. Just, we can only keep things for so long. We'll, don't call, so someone could get them. They are terrible, no compassion. I will nevercuse any of Allied's services, ever.

View All 46 Google Reviews

Explore Skilled Nursing Facilities Near Scranton

Discover skilled nursing facilities in nearby communities

Chinchilla

2.6 mi away

Dickson City

2.7 mi away

Clarks Summit

3.5 mi away

Clarks Green

3.8 mi away

Taylor

3.9 mi away

Dunmore

4.2 mi away

Throop

4.4 mi away

Blakely

5.0 mi away

Olyphant

5.3 mi away

Glenburn

5.4 mi away

Waverly

5.9 mi away

Moosic

6.1 mi away

Old Forge

6.2 mi away

Jessup

6.7 mi away

Dalton

7.1 mi away

Find Additional Care Services in Scranton

Explore additional care options and services available in your area