Vantage at Westfield LLC
Vantage at Westfield LLC – Medicare Certified Since 1990
Vantage at Westfield LLC is a Medicare and Medicaid certified skilled nursing facility located in Westfield, Massachusetts. This facility has been serving the community for 36 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 98 certified beds with a current occupancy rate of 67% (averaging 66 residents per day), which is below average. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.53 hours of total nursing care per resident per day (2.07 hours from CNAs, 0.77 hours from LPNs, 0.69 hours from RNs). Physical therapy staffing is 0.08 hours per resident per day.
Medicare Quality Ratings: According to CMS, Vantage at Westfield LLC has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 3 stars, quality measures: 1 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Vantage at Westfield LLC compares to 32 facilities in Springfield, MA
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 32 facilities in Springfield, MA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 32 other nursing homes in Springfield, MA
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in WESTFIELD
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Find Jobs Near MeReviews
My Brother was a patient at this place for only 3 or 4 days before things started going very wrong..he was assulted by his roomate ....they then threw out his partial after he vomited from nerves..he had to move to another nursing home/rehab. He was recently discharged so we called vantage to inquire about them replacing his partial but no one can be bothered to call us back..So im writing this in hopes of the owner contacting us..If I dont hear back..Ill write a true review im sure will get noticed...We dont want anything but his partial replaced..which is kind considering ..His name is michael labrecque I truely hope someone will take the time to find out what happened when he was there and contact him.
My brother is in this rehab, from medical issues he recently encountered. This is not a five star motel. He's there to get well enough to go home asap. This facility knows what they're doing. My brother is showing daily improvement and has a positive attitude thanks to the great care he's receiving. And by the way, the entire staff, from the women at the desk as you come in, to the people that are mopping the floors, are all doing it with smiles on their faces,and are so friendly and compassionate! Thank you Vantage, for taking such exceptional care of my brother!.
My experience is a little different from the other experiences. I came here in early May to finish recovering from a mild stroke. There are pros and cons pros I have observed the quality of care here and it's great . Most of the staff are caring and this place is exceptionally clean. Now the cons, although there's not many but the menu is lackluster and the food doesn't have flavor Just because we're older doesn't mean we don't have tastebuds. Besides that if your loved ones need a skilled nursing facility I would highly suggest this place
This is a terrible facility! Do not put the people you love here. My mother was left in the bathroom for over an hour every time she had to go. When she asked for help or needed something she was either ignored or have her needed item thrown at her. She was supposed to receive an x-ray but it was given to the person next to her. We watched her getting worse for 3 days when we had to demand she be sent back to the hospital where she died 3 days later. Please heed these and others warnings and do not use thus facility.
Meeting my mom’s physical therapist, and her nurse, and the comment from my mom that she really likes the facility is a blessing! Thank you for your professionalism! First impression meeting the concierge, I knew from that moment, this facility was awesome, and it also smelled really clean, and have say the staff was really friendly!
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