Hunters Woods at Trails Edge

This review is for the staff at Hunters Woods at Trails Edge. Ultimately we moved my mom to a different location but everyone at Hunters Woods was so wonderful and they deserve the recognition. We went through the whole process and only changed plans at the last minute due mainly to location, my family decided that they really wanted to stay in Maryland. From the very first phone call with Dawn, I was met with compassion. During an incredibly hard time everyone made this as easy as possible. I felt that everything was well explained, I was able to tour the facility and meet the director of the area my mom would have moved into. The programs were clearly described and the atmosphere was warm and pleasant. The nurse that completed my mom’s assessment was also fantastic and made my mom feel very comfortable. Even when my parents ultimately decided to go another direction, we’ve been met with kindness and understanding. Thank you so much to Dawn, Marcia, and everyone else! You helped make a very emotional time much less stressful!

My mother just moved into. Saba was very sweet and generous when we came in to tour the community. She made accommodations for us to eat lunch despite the dining hall closed for lunch. She is a very kind soul. My mom is a bit of a foodie and she was impressed by the food. Marcia was very helpful with the move in process. We have had some trouble with another facility with uncaring caregivers so time will tell if I feel at peace leaving my mom in their hands. My mom has made peace with the process and is now comfortable eating in the dining hall and socializing. I am proud of her! Assisted living is “over the top” expensive so the expectations are high.

I had a friend incarcerated there for about 2 years. There is not enough space to share how depressing this place was for me as a guest and him who was a resident. The cost was outrageous...of course if you got bucks no problem. While this place is very clean, management could care less about problems experienced by its residents. Many of the residents are very reluctant to complain because they fear retaliation. Management from the very top to bottom is the same...squeeze every penny from residents. The wellness center was horrible. I recall a time when my friend got wrong clothing from the weekly wash...when he tried to contact the wash room he learned that washroom employees did not speak English. A friend is doing a youtube documentary of area assisted living places and our experience at Hunter will be center of our high lighted experience. I would not send my pet rattlesnake there.

Saba was our guide. She knew all the facts and gave us a wonderful tour of Hunters Woods Independent Living. She answered all our questions.

It has been a pleasure to have partnered with Hunters Woods for service delivery. Wonderful staff with great attitude and professionalism. My experience with the management team has been outstanding, especially working with William. He has all the information needed at a prompt and always deliver to us on timely and constructive manner. William has the natural ability to understand and feel what is expected and needed to get services delivered at a perfect level and with excellency. He articulates his expectations so clearly and easy to understand. It is a pleasure to work with such a wonderful team. I will never hesitate to recommend Hunters Woods to anyone who is a looking for a place for your loved one. Great people and friendly staff.