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Sat-Sun: 10:00 AM - 4:00 PM
Visiting Angels
Visiting Angels
Visiting Angels is a homecare agency serving Milford, Massachusetts and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.
Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.
In Massachusetts, homecare agencies are typically regulated by the Massachusetts Executive Office of Health and Human Services and generally must maintain a Home Care Agency Certification. Massachusetts requires certification for home care agencies.
Payment Options: In Massachusetts, Medicaid may help pay for homecare services through programs like Frail Elder Waiver, Personal Care Attendant Program. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact Massachusetts Executive Office of Health and Human Services or visit https://www.mass.gov/topics/masshealth to learn about eligibility and how to apply.
When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit Massachusetts Executive Office of Health and Human Services for more information about homecare services in Massachusetts.
Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.
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This post is in response to the negative review posted by Holly Desmarais. As the owner of Visiting Angels of Milford ,I try to ensure that all calls received by Visiting Angels are responded to with the utmost courtesy. On the day I received Ms. Desmarais' call ,the person who normally answers the phone in my office had called out sick.I had transferred my office phone to my cell phone and was driving to visit a client. I was on the turnpike at the time and did not want to be on the phone for an extended period of time,due to safety concerns. As a small business, we receive a high number of unsolicited sales calls. Ms Desmaris apparently works for a paving company ,I have no need of any paving and had not requested they call me. Ms Demaris did ask to be transferred,and i attempted to explain to her that I was the person to speak to, and that I didn't require her services. Ms Desmaris again requested I transfer her ,I again attempted to explain to her that I did not require her services. Ms Demaris again began to ask to speak to someone else .At that time the phone cut out ,I assume i hit a dead spot in tower coverage.
I have been working with Keith for quite some time and have to say it has always been a pleasant experience. I would highly recommend working with Keith and his team any day.
Would not recommend by how the way i was talked to on the phone & i also got hung up on while asking for a specific department . If they treat people like this over the phone, how would they treat there patients , id give no stars if it was available
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