ABSOLUTELY HAVEN LLC

"Beyond disappointed, disgusted, and upset!! I arrived in Florida (from out of state) to be with my grandmother who had been moved to hospice care, and could not be more infuriated with the condition in which I found her home. She had been receiving in home, round the clock care from Absolutely Haven prior to being taken to the hospital. I found used medical gloves scattered throughout her home, moldy food in the fridge that was beyond recognition, a dirty pot on the stove that was caked in mold, dirty toe nail clippings sitting on the dresser in her guest bedroom, doors to her patio left open (during hurricane season in Florida). It was also discovered as I began looking through my grandmother's belongings that there are several items missing ranging from jewelry to handbags. As a nurse myself, it is absolutely despicable that someone we trusted to care for a loved one would conduct themselves in such a way. To make matters worse, the day after I arrived I was at my grandmother's bedside and out of the home for about 7 hours. Upon returning, it was clear that someone had entered-I had only locked the deadbolt but the doorknob was locked as well and items in the kitchen sink had been moved. Absolutely Haven and their aid was the only agency/person who had a key other than myself at this point in time. Absolutely Haven was aware that my grandmother was in hospice so they had no reason, and they certainly did not have permission to enter. I can assure anyone looking for peace of mind in finding care for their family member, this is not where you will find it. "

"Beyond disappointed, disgusted, and upset!! I arrived in Florida (from out of state) to be with my grandmother who had been moved to hospice care, and could not be more infuriated with the condition in which I found her home. She had been receiving in home, round the clock care from Absolutely Haven prior to being taken to the hospital. I found used medical gloves scattered throughout her home, moldy food in the fridge that was beyond recognition, a dirty pot on the stove that was caked in mold, toe nail clippings sitting on the dresser in her guest bedroom, doors to her patio left open (during hurricane season in Florida). It was also discovered as I began looking through my grandmother's belongings that there are several items missing ranging from jewelry to handbags. As a nurse myself, it is absolutely despicable that someone we trusted to care for a loved one would conduct themselves in such a way. To make matters worse, the day after I arrived I was at my grandmother's bedside and out of the home for about 7 hours. Upon returning, it was clear that someone had entered-I had only locked the deadbolt but the doorknob was locked as well and items in the kitchen sink had been moved. Absolutely Haven and their aid was the only agency/person who had a key other than myself at this point in time. Absolutely Haven was aware that my grandmother was in hospice so they had no reason, and they certainly did not have permission to enter. I can assure anyone looking for peace of mind in finding care for their family member, this is not where you will find it. "